Hostname: page-component-586b7cd67f-dsjbd Total loading time: 0 Render date: 2024-11-20T17:45:07.776Z Has data issue: false hasContentIssue false

How can organizations foster job crafting behaviors and thriving at work?

Published online by Cambridge University Press:  02 December 2020

Sari Mansour*
Affiliation:
TÉLUQ, Université du Québec, 5800 rue St-Denis, bureau1105, Montréal, Québec, CanadaH2S 3L5
Diane-Gabrielle Tremblay
Affiliation:
TÉLUQ, Université du Québec, 5800 rue St-Denis, bureau1105, Montréal, Québec, CanadaH2S 3L5
*
Author for correspondence: E-mail: [email protected]

Abstract

This study investigates whether the perceived opportunity to craft (POC) is related to job crafting (JC) strategies and whether these strategies are related to thriving at work, in terms of both vitality and learning. It aims to verify the mediating role of JC between POC and thriving. Data were collected from 424 accounting professionals in Canada. The structural equation modeling based on bootstrap analysis was used to test mediation. The results indicate that POC is positively related to increasing structural and social resources and challenging job demands and negatively to decreasing hindering job demands. They reveal that increasing structural and social resources enhances learning and mediates the relation between POC and vitality and learning, as do challenging job demands, whereas decreasing hindering job demands does not. This study is one of the first to confirm that POC influences vitality and learning via JC behaviors as mediators.

Type
Research Article
Copyright
Copyright © Cambridge University Press and Australian and New Zealand Academy of Management 2020

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

Footnotes

*

Joint corresponding author.

References

Bakker, A. B., & Demerouti, E. (2007). The job demands-resources model: State of the art. Journal of Managerial Psychology, 22, 309328. http://dx.doi.org/10.1108/02683940710733115.CrossRefGoogle Scholar
Bakker, A. B., & Demerouti, E. (2016). Job demands–resources theory: Taking stock and looking forward. Journal of Occupational Health Psychology. http://dx.doi.org/10.1037/ocp0000056.Google ScholarPubMed
Bakker, A. B., & Demerouti, E. (2017). Job demands–resources theory: Taking stock and looking forward. Journal of Occupational Health Psychology, 22(3), 273285. https://doi.org/10.1037/ocp0000056CrossRefGoogle ScholarPubMed
Berg, J., Dutton, J. E., & Wrzesniewski, A. (2013). Job crafting and meaningful work. In Dik, B. J., Byrne, Z. S., & Steger, M. F. (Eds.), Purpose and meaning in the workplace (pp. 81104). Washington, DC: APA Books.CrossRefGoogle Scholar
Baron, R. M., & Kenny, D. A. (1986). The moderator–mediator variable distinction in social psychological research: conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51(6), 11731182, available at: https://doi.org/10.1037/0022-3514.51.6.1173CrossRefGoogle ScholarPubMed
Berg, J. M., Dutton, J. E., & Wrzesniewski, A. (2013). Job crafting and meaningful work. In Dik, B. J., Byrne, Z. S., & Steger, M. F. (Eds.), Purpose and meaning in the workplace (pp. 81104).CrossRefGoogle Scholar
Bell, C., & Njoli, N. (2016). The role of big five factors on predicting job crafting propensities amongst administrative employees in a South African tertiary institution. SA Journal of Human Resource Management, 14(1), 111. http://dx.doi.org/10.4102/sajhrm.v14i1.702.Google Scholar
Berg, J. M., Grant, A. M., & Johnson, V. (2010). When callings are calling: Crafting work and leisure in pursuit of unanswered occupational callings. Organization Science, 21(5), 973994. http://dx.doi.org/10.1287/orsc.1090.0497.CrossRefGoogle Scholar
Bruning, P., & et Campion, M. (2018). A role-resource approach-avoidance model of job crafting: A multi-method integration and extension of job crafting theory. Academy of Management Journal, 61(2), 499522. https://doi.org/10.5465/amj.2015.0604CrossRefGoogle Scholar
Byrne, S., & Pierce, B. 2007. Towards a more comprehensive understanding of theroles of management accountants. Eur. Account. Rev, 16(3), 469498.CrossRefGoogle Scholar
Chen, C. Y., Yen, C. H., & Tsai, F. C. (2014). Job crafting and job engagement: The mediating role of person-job fit. International Journal of Hospitality Management, 37, 2128. https://doi.org/10.1016/j.ijhm.2013.10.006CrossRefGoogle Scholar
Csikszentmihalyi, M. (1990). Flow: The psychology of optimal experience. New York, US: Harper & Row.Google Scholar
De Beer, L., Tims, M., & Bakker, A. B. (2016). Job crafting and its impact on work engagement and job satisfaction in mining and manufacturing. South African Journal of Economic and Management Sciences, 19(3), 400412. https://doi.org/10.17159/2222-3436/2016/v19n3a7.CrossRefGoogle Scholar
Demerouti, E., Bakker, A. B., & Halbesleben, J. R. B. (2015). Productive and counterproductive job crafting: A daily diary study. Journal of Occupational Health Psychology, 20(4), 457469. https://doi.org/10.1037/a0039002CrossRefGoogle ScholarPubMed
Efron, B. (1987) Better bootstrap confidence intervals. Journal of the American Statistical Association, 82(397), 171185.CrossRefGoogle Scholar
Edwards, J. R., & Lambert, L. S. (2007). Methods for integrating moderation and mediation: a general analytical framework using moderated path analysis, Psychological Methods, 12(1), 122.CrossRefGoogle ScholarPubMed
Elliott, E. S., & Dweck, C. S. (1988). Goals: An approach to motivation and achievement. Journal of Personality and Social Psycholog, 54, 512.CrossRefGoogle ScholarPubMed
Evans, C., & Holmes, L. (2013). Re-Tayloring management: Scientific management a century on. Farnham: Gower Publishing, Ltd.Google Scholar
Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18, 3950.CrossRefGoogle Scholar
Gerbasi, A., Porath, C. L., Parker, A., Spreitzer, G., & Cross, R. (2015). Destructive de-energizing relationships: How thriving buffers their effect on performance. Journal of Applied Psychology, 100, 14231433.CrossRefGoogle ScholarPubMed
Gordon, H. J., Demerouti, E., Le Blanc, P. M., & Bipp, T. (2015). Job crafting and performance of Dutch and American health care professionals. Journal of Personality and Psychology, 14, 192202. doi: 10.102/1866-5888/a000138.Google Scholar
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). Multivariate data analysis: A global perspective (7th ed., p. 800). New York, NY: Pearson.Google Scholar
Hobfoll, S. E. (1989). Conservation of resources: a new attempt at conceptualizing stress. American Psychologist, 44, 513524.CrossRefGoogle ScholarPubMed
Hobfoll, S. E. (1998). Stress, culture, and community: The psychology and philosophy of stress. New York: Plenum PressCrossRefGoogle Scholar
Hobfoll, S. E. (2011). Conservation of resource caravans and engaged settings. Journal of Occupational and Organizational Psychology, 84(1), 116122. https://doi.org/10.1111/j.2044-8325.2010.02016.xCrossRefGoogle Scholar
Hobfoll, S. E. (2012). Conservation of resources and disaster in cultural context: the caravans and passageways for resources. Psychiatry: Interpersonal and Biological Processes, 75(3), 227232.CrossRefGoogle ScholarPubMed
Hobfoll, S.E., et De Jong, J. (2013). Sociocultural and ecological views of trauma: Replacing cognitive-emotional models. In Zoellner, L. & Feeny, N. (Eds.), Facilitating resilience and recovery following trauma (pp. 6990). New York, NY: Guildford Press.Google Scholar
Hu, L. T., & Bentler, P. M. (1999), Cutoff Criteria for Fit Indexes in Covariance Structure Analysis: Conventional Criteria Versus New Alternatives, Structural Equation Modeling, 6(1), 155.CrossRefGoogle Scholar
Horton, K. E., & de Wanderley, C. A. (2018). Identity conflict and the paradox of embedded agency in the management accounting profession: Adding a new piece to the theoretical jigsaw. Management Accounting Research, 38, 3950.CrossRefGoogle Scholar
Kira, M., van Eijnatten, F. M., & Balkin, D. B. (2010). Crafting sustainable work: Development of personal resources. Journal of Organizational Change Management, 23(5), 616632. https://doi.org/10.1108/09534811011071315.CrossRefGoogle Scholar
Leana, C., Appelbaum, E., & Shevchuk, I. (2009). Work process and quality of care in early childhood education: The role of job crafting. The Academy of Management Journal 52, 11691192. https://doi.org/10.5465/AMJ.2009.47084651.Google Scholar
LePine, J. A., Podsakoff, N. P., & LePine, M. A. (2005). A meta-analytic test of the challenge stressor–hindrance stressor framework: An explanation for inconsistent relationships among stressors and performance. Academy of Management Journal, 48, 764775. https://doi.org/10.5465/AMJ.2005.18803921.CrossRefGoogle Scholar
MacKinnon, D. P., Fairchild, A. J., & Fritz, M. S. (2007). Mediation analysis. Annual Review of Psychology, 58, 593614.CrossRefGoogle ScholarPubMed
MacKinnon, D. P., Krull, J. L., & Lockwood, C. M. (2000). Equivalence of the Mediation, Confounding and Suppression Effect. Prev Sci., 1(4), 173181. https://doi.org/10.1023/A:1026595011371CrossRefGoogle ScholarPubMed
Mansour, S., & Tremblay, D.-G. (2016). Workload, generic and work–family specific social supports and job stress: Mediating role of work–family and family–work conflict. International Journal of Contemporary Hospitality Management, 28(8), 17781804, https://doi.org/10.1108/IJCHM-11-2014-0607.CrossRefGoogle Scholar
Morales, J. & Lambert, C. 2013. Dirty work and the construction of identity: anethnographic study of management accounting practices. Account. Organ. Soc. 38(3), 228244.CrossRefGoogle Scholar
Nielsen, K. (2013). How can we make organizational interventions work? Employees and line managers as actively crafting interventions. Human Relations; Studies Towards the Integration of the Social Sciences, 66, 10291050. http://dx.doi.org/10.1177/0018726713477164.Google Scholar
Niessen, C., Sonnentag, S., & Sach, F. (2012). Thriving at work – A diary study. Journal of Organizational Behavior, 33, 468487.CrossRefGoogle Scholar
Nix, G, Ryan, R. M., Manly, J. B., & Deci, E. L. (1999). Revitalizaiton through self-regulation: The effects of autonomous and controlled motivation on happiness and vitality. The Journal of Experimental Social Psychology 25, 266284.CrossRefGoogle Scholar
Niessen, C., Weseler, D., & Kostova, P. (2016). When and why do individuals craft their jobs? The role of individual motivation and work characteristics for job crafting. Human Relations, 69(6), 12871313. https://doi.org/10.1177/0018726715610642Google Scholar
Oldham, G. R., & Hackman, J. R. (2010). Not what it was and not what it will be: The future of job design research. Journal of Organizational Behavior, 31, 463479. http://dx.doi.org/10.1002/job.678.CrossRefGoogle Scholar
Podsakoff, P., & Organ, D. (1986). Self-reports in organizational research: problems and prospects, Journal of Management, 12(4), 531544.CrossRefGoogle Scholar
Podsakoff, P. M., MacKenzie, S. B., & Podsakoff, N .P. (2012). Sources of method bias in social science research and recommendations on how to control it, Annual Review of Psychology, 65(1), 539569.CrossRefGoogle Scholar
Podsakoff, P. M., MacKenzie, S. B., Lee, J. Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: a critical review of the literature and recommended remedies, Journal of Applied Psychology, 88(5), 879903.CrossRefGoogle ScholarPubMed
Parker, S. K., Bindl, U. K., & Strauss, K. (2010). Making things happen: A model of proactive motivation. Journal of Management, 36(4), 827–856. https://doi.org/10.1177/0149206310363732CrossRefGoogle Scholar
Parker, A., Gerbasi, A., & Porath, C. L. (2013). The effects of de-energizing ties in organizations and how to manage them. Organizational Dynamics, 42, 110118.CrossRefGoogle Scholar
Paterson, T. A., Luthans, F., & Jeung, W. (2014). Thriving at work: Impact of psychological capital and supervisor support. Journal of Organizational Behavior, 35, 434446.CrossRefGoogle Scholar
Petrou, P., Demerouti, E., Peeters, M. C., Schaufeli, W. B., & Hetland, J. (2012). Crafting a job on a daily basis: Contextual correlates and the link to work engagement. Journal of Organizational Behavior, 33, 11201141. http://dx.doi.org/10.1002/job.1783.CrossRefGoogle Scholar
Porath, C., Spreitzer, G., Gibson, C., & Garnett, F. G. (2012). Thriving at work: Toward its measurement, construct validation, and theoretical refinement. Journal of Organizational Behavior, 33, 250275.CrossRefGoogle Scholar
Prem, R., Ohly, S., Kubicek, B., & Korunka, C. H. (2017). Thriving on challenge stressors? Exploring time pressure and learning demands as antecedents of thriving at work. Journal of Organizational Behavior, 38, 108123.CrossRefGoogle ScholarPubMed
Preacher, K. J., & Hayes, A. F. (2004). SPSS and SAS procedures for estimating indirect effects in simple mediation models, Behavior Research Methods, Instruments, & Computers, 36(4), 717731.CrossRefGoogle ScholarPubMed
Preacher, K. J., & Hayes, A .F. (2008). Asymptotic and resampling strategies for assessing and comparing indirect effects in multiple mediator models, Behavior Research Methods, 40(3), 879891.CrossRefGoogle ScholarPubMed
Rudolph, C. W., Katz, I. M., Lavigne, K. N., & Zacher, H. (2017). Job crafting: A meta-analysis of relationships with individual differences, job characteristics, and work outcomes. Journal of Vocational Behavior, 102, 112138.CrossRefGoogle Scholar
Russo, G. (2017). Job design and skill development in the workplace. Skill Mismatch in Labor Markets. Published online: 15 May 2017; 409445.CrossRefGoogle Scholar
Russo, G. (2017). Job Design and Skill Development in the Workplace ⋆, Skill Mismatch in Labor Markets (Research in Labor Economics, Vol. 45), Emerald Publishing Limited, pp. 409445. https://doi.org/10.1108/S0147-912120170000045011.CrossRefGoogle Scholar
Stam, W., & Elfring, T. (2008). Entrepreneurial orientation and the performance of high technology ventures: the moderating role of intra and extra industry social capital, Academy of Management Journal, 51(1), 97111.CrossRefGoogle Scholar
Spreitzer, G. M., Lam, C. F., & Fritz, C. (2010). Engagement and human thriving: Complementary perspectives on energy and connections to work. In Bakker, A. B., & Bakker, A. B. (Eds.), Work engagement: A handbook of essential theory and research (pp. 132146). New York: Psychology Press.Google Scholar
Spreitzer, G. M., Sutcliffe, K., Dutton, J., Sonenshein, S., & Grant, A. M. (2005). A socially embedded model of thriving at work. Organization Science, 16, 537549.CrossRefGoogle Scholar
Slemp, G. R., Kern, M. L., et Vella-Brodrick, D. A. (2015). Workplace wellbeing: The role of job crafting and autonomy support. Psychology of Well-Being, 5(1), 7. https://doi.org/10.1186/s13612-015-0034-y.CrossRefGoogle Scholar
Tims, M., Bakker, A. B., et Derks, D. (2012). Development and validation of the job crafting scale. Journal of Vocational Behavior, 80(1), 173186. https://doi.org/10.1016/j.jvb.2011.05.009.CrossRefGoogle Scholar
Tims, M., Bakker, A. B., & Derks, D. (2015a). Examining job crafting from an interpersonal perspective: Is employee job crafting related to the well-being of colleagues? Applied Psychology, 64(4), 727753. https://doi.org/10.1111/apps.12043CrossRefGoogle Scholar
Tims, M., Bakker, A. B., et Derks, D. (2015b). Examining job crafting from an interpersonal perspective: Is employee job crafting related to the wellbeing of colleagues? Applied Psychology, 64(4), 727753. https://doi.org/10.1111/apps.12043.CrossRefGoogle Scholar
Tims, M., & Bakker, A. B. (2010). Job crafting: Towards a new model of individual job redesign. South African Journal of Industrial Psychology, 36, 19. http://dx.doi.org/10.4102/sajip.v36i2.841.Google Scholar
Tornau, K., & Frese, M. (2013). Construct clean-up in proactivity research: A meta-analysis on the nomological net of work-related proactivity concepts and their incremental validities. Applied Psychology. An International Review, 62, 4496. http://dx.doi.org/10.1111/j.1464-0597.2012.00514.x.CrossRefGoogle Scholar
van Wingerden, J., Derks, D., Bakker, A. B., & Dorenbosch, L. (2013). Job crafting in het special onderwijs: Een kwalitatieve analyse [Job crafting in schools for special education: A qualitative analysis]. Gedrag Organisatie, 26, 85103.CrossRefGoogle Scholar
van Wingerden, J., & Niks, I. M. W. (2017). Construction and validation of the perceived opportunity to craft scale. Frontiers in Psychology 8, 573. http://dx.doi.org/10.3389/fpsyg.2017.00573.CrossRefGoogle ScholarPubMed
Wrzesniewski, A., & Dutton, J. E. (2001). Crafting a job: Revisioning employees as active crafters of their work. Academy of Management Review, 26, 179201. http://dx.doi.org/10.5465/AMR.2001.4378011.CrossRefGoogle Scholar
Wrzesniewski, A., LoBuglio, N., & Dutton, J. E., &, J. M. (2013). Job crafting and cultivating positive meaning and identity in work. In Bakker, A. B. (Ed.), Advances in positive organizational psychology (Vol. 1, pp. 281302). London: Emerald.CrossRefGoogle Scholar
Zhang, F. et Parker, S. K. (2018). Reorienting job crafting research: A hierarchical structure of job crafting concepts and integrative review. Journal of Organizational Behavior, 40(2), 121, http://dx.doi.org/10.1002/job.2332.Google Scholar