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ENT open access clinic: an audit of a new service

Published online by Cambridge University Press:  29 June 2007

A. H. Wheatley ,
R. H. Temple ,
A. E. Camilleri  and
P. H. Jones
A. H. Wheatley*
Affiliation:
Department of Otolaryngology, Wythenshawe Hospital, Manchester, UK
R. H. Temple
Affiliation:
Department of Otolaryngology, Wythenshawe Hospital, Manchester, UK
A. E. Camilleri
Affiliation:
Department of Otolaryngology, Wythenshawe Hospital, Manchester, UK
P. H. Jones
Affiliation:
Department of Otolaryngology, Wythenshawe Hospital, Manchester, UK
*
Address for correspondence: Mr A. H. Wheatley, 36, Elm Road, Hale, Cheshire WA15 9QP
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Abstract

Ear, nose and throat emergencies constitute a heavy but unpredictable workload for the junior otolaryngologist. Patients are often seen in the treatment room on the ward or in the casualty department. Many patients referred as emergencies can in fact be seen the following day without detriment.

This audit examined the change in treatment room workload when an open access ENT clinic was set up each weekday morning.

The results demonstrate that around 75 per cent of the patients seen were suitable for waiting until the next day. The clinic was considered a success as it provided benefits for GP access, routine clinics, junior doctor teaching and concentration of aural toilet cases under expert nurse care.

Keywords

Ambulatory care facilitiesEmergency medical servicesOtolaryngology
Type
Audit Article
Information
The Journal of Laryngology & Otology , Volume 113 , Issue 7 , July 1999 , pp. 657 - 660
Copyright
Copyright © JLO (1984) Limited 1999

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References

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