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Job Resourcefulness as a Moderator of the Work–Family Conflict — Job Satisfaction Relationship: A Study of Hotel Employees in Nigeria

Published online by Cambridge University Press:  23 February 2012

Osman M. Karatepe
Osman M. Karatepe*
Affiliation:
School of Tourism and Hospitality Management, Eastern Mediterranean University, Turkey. [email protected]
*
*Address for correspondence: Osman M. Karatepe, Associate Professor of Marketing, School of Tourism and Hospitality Management, Eastern Mediterranean University, Gazimagusa, Turkish Republic of Northern Cyprus, Via Mersin 10, Turkey.
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Abstract

The purpose of this study was to investigate job resourcefulness as a moderator of the effects of work–family conflict and family–work conflict on job satisfaction. Data were collected from a sample of frontline hotel employees in Abuja, the capital city of Nigeria. Hierarchical multiple regression analysis was employed to test the aforementioned relationships. Results demonstrated that the detrimental impacts of work–family conflict and family–work conflict on job satisfaction were weaker among frontline employees with higher job resourcefulness. Implications of the findings and directions for future research are offered.

Keywords

family–work conflicthotel employeesjob resourcefulnessjob satisfactionNigeriawork–family conflict
Type
Articles
Information
Journal of Hospitality and Tourism Management , Volume 18 , Issue 1 , 01 June 2011 , pp. 10 - 17
Copyright
Copyright © Cambridge University Press 2011

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