Published online by Cambridge University Press: 14 July 2016
In this paper we find the waiting time distribution in the transient domain and the busy period distribution of the GI G/1 queue. We formulate the problem as a two-dimensional Lindley process and then transform it to a Hilbert factorization problem. We achieve the solution of the factorization problem for the GI/R/1, R/G/1 queues, where R is the class of distributions with rational Laplace transforms. We obtain simple closed-form expressions for the Laplace transforms of the waiting time distribution and the busy period distribution. Furthermore, we find closed-form formulae for the first two moments of the distributions involved.
The research of Dr Bertsimas was partially supported by grants from the Leaders for Manufacturing program at MIT and from Draper Laboratory.