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On queueing

Published online by Cambridge University Press:  28 July 2009

Zbigniew Czwartosz
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Extract

A year ago Dr. Jacek Kurczewski asked me to take part in a symposium which he organized with the Polish Sociological Association, on the sociology of everyday life. The subject of my session was to be the sociology of the queue. As a psychologist I could, of course, interpret the phenomenon of the queue in terms of the interdependence of individual interests and social justice. Theses of social psychology, based on empirical grounds, provided some explanations of the mechanisms of behaviour in a queue. These explanations, however, led to trivial conclusions, though expressed in scientific terms. Therefore I decided to choose phenomenological analysis to deal with queue behaviour. This paper is a widened and more analytical version of my speech at the PSA seminar.

Type
Research Article
Information
European Journal of Sociology / Archives Européennes de Sociologie , Volume 29 , Issue 1 , May 1988 , pp. 3 - 11
Copyright
Copyright © Archives Européenes de Sociology 1988

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References

(1) This paper was prepared with the collaboration of Bogna Szymkiewicz (University of Warsaw).

(2) Goffman, E., The Presentation of Self in Everyday Life (Harmondsworth, Pelican Books, 1959; 1971).Google Scholar

(3) Schank, R. and Abelson, R., Scripts, Plans, Goals, and Understanding (New Jersey, Erlbaum Press, 1977).Google Scholar

(4) Kurczewski has called this phenomenon ‘situational rationing’. For more detailed information see Kurczewski, J. (ed.), Umowa o kartki (Rationing under the Gdansk Agreement) (University of Warsaw, ipsir, 1985).Google Scholar