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Exploring rare patient behaviour with sequential analysis: an illustration

Published online by Cambridge University Press:  11 October 2011

Hilde Eide*
Affiliation:
1Faculty of Nursing, Oslo University College, Oslo, Norway Department of Behavioural Sciences in Medicine, University of Oslo, Olso, Norway
Viceng Quera
Affiliation:
Department of Psychology, University of Barcelona, Barcelona, Spain
Arnstein Finset
Affiliation:
Department of Behavioural Sciences in Medicine, University of Oslo, Olso, Norway
*
Address for correspondence: Dr. H. Eide, Faculty of Nursing, Oslo University College, Pilestredet 52, N-0167 Oslo (Norway). E-mail: [email protected]

Summary

Aims – To illustrate the application of sequence analysis to the study of rare patient behaviour in physician-patient dialogue. The rare behaviour in question here is patients' expression of emotional cues and concerns. We investigate which physician behaviours precede and follow such expressions. Methods – Thirty-five cancer-patient consultations performed by four oncologists (two male and two female) were analysed. The consultations were coded with the Roter Interaction Analysis System (RIAS). Sequence analysis by means of Sequential Data Interchange Standard (SDIS) and the Generalized Sequential Querier (GSEQ) was applied to the coded data. Lag analysis (using RIAS categories) was applied to associate the given behaviour (patient ‘concerns’) with target behaviours (physician utterances). Results – For female physicians the significantly associated behaviour before the patient's expression of concern was reassurance, while male physicians also applied facilitation behaviour. After patients' expression of concern both reassurance and facilitating behaviour were shown by physicians of both genders. Conclusions – Sequence analysis appears to be a clinically meaningful and statistically sound method for analysing rare patient utterances and associated physician behaviour.

Declaration of Interest: none.

Type
Sequence Analysis of Patient-Provider Interaction
Copyright
Copyright © Cambridge University Press 2003

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