Hostname: page-component-cd9895bd7-hc48f Total loading time: 0 Render date: 2024-12-25T19:26:28.356Z Has data issue: false hasContentIssue false

Feedback, Cybernetics and Sociology

Published online by Cambridge University Press:  01 July 2024

Extract

Core share and HTML view are not available for this content. However, as you have access to this content, a full PDF is available via the ‘Save PDF’ action button.

Feedback appears to be a fundamental characteristic of the phenomena of life. Elsewhere it only appears in man-made machines. These machines are always presented as being a meeting ground for laws immanent both in matter and in man. A new science has been created to study the applications of feedback: cybernetics. As feedback is closely related to questions concerning the transmission of information, cybernetics has rapidly given rise to a theory of information. The latter, with its applications, has taken on an absolutely essential role in our modern world wherever problems of administration occur.

Type
Research Article
Copyright
Copyright © 1975 Fédération Internationale des Sociétés de Philosophie / International Federation of Philosophical Societies (FISP)

References

1 S.T. Bok, Cybernetica (Stuurkunde). Hoe sturen wij ons leven, ons werk en onze machines? Utrecht, Aula-Boeken, 1961, pp. 144-150.

2 See, for example, Norbert Wiener, Cybernetique et société. L'usage humain des êtres humains, Paris, Union Générale d'Editions, 1962, 252 p.; G.A.M. Vogelaar, Communicatie. Kernproces van de samenleving, Haarlem, Bohn, 1962, p. 96.

3 Norbert Wiener, Op. cit., p. 12. Our italics.

4 For the difference between "adjustment" and "adaptation" see the corre sponding articles in Julius Gould, William L. Kolb (eds), A Dictionary of the Social Sciences, New York, The Free Press, 1964, pp. 8-10.

5 Norbert Wiener, Op. cit., pp. 117-128.

6 Claude Bernard, Introduction à l'étude de la médicine experimentale, Genève, Bourquin, 1945 (réédition), pp. 184-196.

7 Colin Cherry, On human communication, New York, Science Edition, 1961, p. 57.

8 Colin Cherry, Op. cit., p. 57.

9 Colin Cherry, Op. cit., pp. 57-58.

10 Norbert Wiener, Op. cit., pp. 39-40. Our italics.

11 Norbert Wiener, Op. cit., p. 73. Our italics.

12 Norbert Wiener, Op. cit., p. 75. Our italics.

13 Norbert Wiener, Op. cit., p. 75.

14 We speak of "structure" to indicate the internal order of a closed ensemble, and of " system " to indicate the interactional equilibrium in which this ensemble finds itself with its environment.

15 We have based this summary of the phenomenon of feedback on the exposition made by Bok, Op. cit., and in particular on pp. 22-67.

16 The cybernetic model invented by W. Ross Ashby (in Design for a brain, New York, Wiley and Sons, 1952), called a "Homeostat," which is capable of selecting types of responses, within certain limits by trial and error, until it returns to a stable equilibrium, does not, however, invalidate this conclusion.

17 S.T. Bok, Op. cit., pp. 233-241.

18 Gerhard Maletzke, Psychologie der Massen-Kommunikation, Hamburg, Hans Bredow, 1963, p. 19.

19 Fred Dowling, "Communication only Seems Simple," in Personnel Journal, vol. 37, 1958, pp. 177-179.

20 Robert F. Bales, "The Equilibrium Problem in Small Groups," in A. Paul Hare, Edgar F. Borgatta, Robert F. Bales, Small Groups, Studies in Social Interaction, New York, Knopf, 1965, pp. 444-476. By the same author, Personality and interpersonal behavior, New York, Holt, Rinehart and Winston, 1970, Appendix 4, pp. 471-491.

21 Gerhard Maletzke, Op. cit., pp. 18-21.

22 Henk Prakke, Kommunikation der Gesellschaft. Einfürhung in die funktionale Publizistik, Münster, Regensberg, 1968, p. 95.

23 Theodore M. Newcomb, Ralph H. Turner, Philip E. Converse, Social Psychology. The Study of Human Interaction, New York, Holt, Rinehart and Winston, 1965, pp. 129-136, pp. 185-220.

24 Leonard Sayles, "Employee Communication: It's Easier When you Know How," in Supervisory Management, vol. 7, n. 8, 1962, pp. 12-15.

25 Elihu Katz, Paul F. Lazarsfeld, Personal Influence. The Part Played by People in the Flow of Mass Communications, New York, The Free Press of Glencoe, Paperback Edition, 1964 (1955), XXII + 400 p.

26 Jean Stoetzel, La psychologie sociale, Paris, Flammarion, 1963, p. 185.

27 Harold D. Lasswell, "The Structure and Function of Communication in Society," in Wilbur Schramm (ed.), Mass Communications, 2nd Edition, Urbana, University of Illinois Press, 1960, p. 121.

28 S.W. Gellerman, The Management of Human Relations, New York, Holt, Rinehart and Winston, 1966.

29 H.J. Leavitt, R.A.H. Mueller, "Some Effects of Feedback on Communi cation," in Human Relations, 1951, pp. 401-410.

30 J.W. Thibaut, J. Coules, " The Role of Communication in the Reduction of Interpersonal Hostility," in Journal of Abnormal and Social Psychology, vol. 47, 1952, pp. 770-777.

31 Robert F. Bales, "Task Roles and Social Roles in Problem-Solving Groups," in Eleanor E. Maccoby, Theodore M. Newcomb, Eugene L. Hartley (eds), Readings in Social Psychology, New York, Holt, Rinehart and Winston, 1958, p. 445.

32 Robert F. Bales, "The Equilibrium Problem in Small Groups," in A. Paul Hare, Edgar F. Borgatta, Robert F. Bales, Op. cit., pp. 457-461.

33 F.W. Banghart, A.J. Bachrach, E.G. Pattishall, "Studies in Problem Solving," Virginia University, Sept. 1959.

34 P.M. Fitts, "Cognitive Aspects of Information Processing: III. Set for Speed versus Accuracy," in Journal of Experimental Psychology, vol. 71, 1966, pp. 849-857.

35 A. Paul Hare, Handbook of Small Group Research, New York, The Free Press of Glencoe, 1962, pp. 268-269.

36 D.M. Wolfe, J.D. Snoek, "A Study of Tensions and Adjustment under Role Conflct," in Journal of Social Issues, vol. 18, n. 3, July 1962, pp. 102-121.

37 Jean Stoetzel, Op. cit., p. 195.

38 Didier Anzieu, "Les communications intra-groupes," in F.A. Geldard (ed), Communication Processes, New York, Macmillan, 1965, pp. 169-188.

39 Bernard M. Bass, "Experimenting with Simulated Manufacturing Organi zations," Louisiana State University, March 1961.

40 Wilbur Schramm, (ed), Op. cit., pp. 120-121.

41 Bernard Bass, "Amount of Participation, Coalescence and Profitability of Decision Making Discussions" in Journal of Abnormal and Social Psychology, vol. 67, 1963, pp. 92-94.

42 H.J. Leavitt, "Some Effects of Certain Communication Patterns on Group Performance," in Journal of Abnormal and Social Psychology, vol. 46, 1951, pp. 38-50.

43 Robert F. Bales, "Task Roles and Social Roles in Problem-Solving Groups," Op. cit., pp. 444-445.

44 See above, note 37.

45 R. Lippitt, R.K. White, "An Experimental Study of Leadership and Group Life," in G.E. Swanson, T.M. Newcomb, E.L. Hartley (eds), Readings in Social Psychology, New York, Holt, 1962, pp. 340-355.

46 Jack Lyle, "Communication, Group Atmosphere, Productivity and Morale in Small Task Groups," in Human Relations, vol. 14, 1961, pp. 369-379.

47 William Scholz, Communication in the Business Organization, Englewood Cliffs, Prentice Hall, 1962, 233 p.

48 H.J. Leavitt, "Recent Conceptions in Administration," in Personnel Psychology, vol. 13, 1960, pp. 287-294.

49 H.J. Leavitt, K.E. Knight, "Most ‘Efficient' Solutions to Communication Networks: Empirical versus Analytical Search," in Sociometry, vol. 26, 1963, pp. 260-267.

50 Dorwin Cartwright, Alvin Zander (eds), Group Dynamics. Research and Theory; London, Tavistock, 1953. Since then there have been two updated reeditions.

51 Didier Anzieu, Op. cit., pp. 169-188.

52 See above.

53 Peter Nokes, "Feedback as an Exploratory Device in the Study of Certain Interpersonal and Institutional Processes," in Human Relations, vol. 14, 1961, pp. 381-387.

54 Kurt W. Back, "Influence through Social Communication," in Journal of Abnormal and Social Psychology, vol. 46, pp. 9-23.

55 Félix Guattari, Psychanalyse et transversalité. Essais d'analyse institu tionnelle, Paris, Maspero, 1972, XII + 292 p.

56 E. Schlesinger, "Meeting the Risks Involved in Two-way Communi cations," in Personnel Administration, vol. 25, 1962, n. 6, pp. 24-30.

57 A summary is in D. Anzieu, J.Y. Martin, La dynamique des groupes restreints, Paris, P.U.F., 1968, pp. 135-144.

58 Claude Flament, Réseaux de communication et structures de groupe, Paris, Dunod.

59 Anne-Marie Rocheblave-Spenle, La notion de rôle en psychologie sociale, Paris, P.U.F., 1962, passim. See in particular pp. 118-119.

60 S. Schachter, "Deviation, Rejection and Communication," in Journal of Abnormal and Social Psychology, vol. 46, 1951, pp. 190-207.

61 Quoted in Anne-Marie Rocheblave-Spenle, Op. cit., p. 67.

62 D. Anzieu, J.Y. Martin, Op. cit., p. 123.

63 D. Anzieu, J.Y. Martin, Op. cit., p. 126. Author's italics.

64 D. Anzieu, J.Y. Martin, Op. cit., pp. 127-129. Author's italics.

65 Theodore M. Newcomb, Ralph H. Turner, Philip E. Converse, Op. cit., pp. 157-184.

66 See also the experiments and investigations mentioned in A. Paul Hare, Op. cit., pp. 30-42.

67 S.E. Asch, "Effects of Group Pressure upon the Modification and Distortion of Judgments," in H. Guetzkow (ed), Groups, Leadership and Men, Pittsburgh, Carnegie Press, 1951, pp. 177-190.

68 Leon Festinger, A Theory of Cognitive Dissonance, London, Tavistock, 1962, XII + 292 p.

69 Roger Muchielli (ed), Opinions et changements d'opinions, Paris, Editions Sociales Françaises, 1969, p. 60.

70 S.E. Feldman, J.K. Rich, "Tolerance for Unambiguous Feedback," in Journal of Personality and Social Psychology, vol. 2, 1965, pp. 341-347.

71 Roger Muchielli (ed), Op. cit., p. 67.

72 H. Hyman, P. Sheatsley, " Some Reasons why Information Campaigns Fail," in Public Opinion Quarterly, vol. II, 1947, pp. 413-423. Quoted in Roger Muchielli (ed), Op. cit., p. 26.

73 D. Anzieu, J.Y. Martin, Op. cit., p. 129.

74 See, for example: Benjamin Lee Whorf, Linguistique et anthropologie, Translation, Paris, Denoël, 1969 (1956), 224 p.

75 Oswald Ducrot, Dire et ne pas dire. Principes de sémantique linguistique, Paris, Hermann, 1972, Régine Robin, Histoire et Linguistique, Paris, Colin, 1973, pp. 20-29.

76 Fritz Heider, The Psychology of Interpersonal Relations, New York, Wiley and Sons, 1958, X + 326 p.

77 Theodore M. Newcomb, "Varieties of Interpersonal Attraction," in Dorwin Cartwright, Alvin Zander (eds), Op. cit., pp. 104-119.

78 Muzafer Sherif, Carolyn W. Sherif, An Outline of Social Psychology, revised edition, New York, Harper and Row, 1956, pp. 249-262.

79 William S. Verplanck, "The Control of the Content of Conversation: Reinforcement of Statements of Opinion," in E.E. Maccoby, T.M. Newcomb, E.L. Hartley (eds), Op. cit., pp. 32-39.

80 George H. Mead, L'esprit, le soi et la société, translation, Paris, P.U.F., 1963.

81 Melvin L. De Fleur, Theories of Mass Communication, New York, David McKay, 1966, pp. 90-96.

82 D. Anzieu, J.Y. Martin, Op. cit., pp. 134-135.

83 F.W. Banghart, A.J. Bachrach, E.G. Pattishall, Ibid.

84 See above.

85 C. Flament, Op. cit., pp. 53-145.

86 See above.

87 Jurgen Ruesch, Weldon Kees, Nonverbal Communication. Notes on the Visual Perception of Human Relations, Berkeley, University of California Press, 1972, (1956).

88 T.M. Newcomb, R.H. Turner, E. Converse, Op. cit., pp. 266-270.

89 Positivism made these two terms synonymous and then wrongly abandoned the second in favor of the first.

90 Dr. G.A.M. Vogelaar, Op. cit., pp. 67-81.

91 Alfred Kuhn, The Study of Society. A Multidisciplinary Approach, London, Tavistock Publications, 1966, pp. 258-259.

92 Colin Cherry, Op. cit., p. 216.

93 On the phases of decision see Alfred Kuhn, Op. cit., pp. 251-313.

94 Colin Cherry, Op. cit., p. 212.

95 See also the special number of Communications dedicated to the "évène ment," n. 18, 1972, 200 p.

96 Karl W. Deutsch, The Nerves of Government, New York, The Free Press, 1963. Theodore M. Mills, The Sociology of Small Groups, Englewood Cliffs, Prentice-Hall, 1967, pp. 19-23.

97 Theodore M. Mills, Op. cit., p. 21.

98 Theodore M. Mills, Op. cit., p. 19, our italics.

99 Jean Piaget, "Remarques finales," in XXU, L'explication dans les sciences, Paris, Flammarion, 1973, pp. 215-232.

100 M.W. Pryer, B.M. Bass, "Some Effects of Feedback on Behavior in Groups," in Sociometry, vol. 22, 1959, pp. 56-63.

101 Alfred Kuhn, Op. cit., pp. 254-255.

102 Howard Becker, " Current Sacred-secular Theory and its Develapment," in Howard Becker, Alvin Boskoff (eds), Modern Sociological Theory in Continuity and Change, S.1., Holt, Rinehart and Winston, 1957, pp. 133-185.

103 Robert K. Merton, Social Theory and Social Structure, Revised and enlarged edition, Glencoe, The Free Press, 1957, pp. 421-436, chapter XI.

104 Wilbur Schramm, Op. cit., p. 122.

105 Colin Cherry, Op. cit., pp. 212-216.

106 Prof. Dr. S.T. Bok, Op. cit., pp. 240-241.