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Published online by Cambridge University Press: 29 February 2016
This paper addresses the issue of contact centres, which have evolved to address the needs of children and parents affected by separation and divorce. The author notes the emergence of contact services in Australia and the establishment of the Australian and New Zealand Association of Children’s Contact Services (ANZACCS). The bulk of the paper outlines the development of children contact centres in France, summarises findings from the evaluation of 10 centres, and describes examples of three different French contact centre models. Brief summaries are also included of the situation in the UK and the USA. Some suggestions for Australian services are made, including the need for multi-disciplinary working parties in each State and Territory to advise programs.