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How and When Ethics-oriented Human Resource Management Systems Promote Organizational Citizenship Behavior: The Moderated Mediation of Work-Family Balance and Moral Attentiveness

Published online by Cambridge University Press:  07 February 2025

Khuram Shahzad Open the ORCID record for Khuram Shahzad [Opens in a new window] ,
Jun Gu ,
Rebecca Mitchell ,
Ying Hong ,
Marco De Sisto  and
Yumeng Luo
Khuram Shahzad
Affiliation:
University of Roehampton, London, UK
Jun Gu
Affiliation:
Macquarie University, Australia
Rebecca Mitchell
Affiliation:
Macquarie University, Australia
Ying Hong
Affiliation:
Fordham University, USA
Marco De Sisto
Affiliation:
RMIT University, Australia
Yumeng Luo
Affiliation:
Qingdao University, China
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Abstract

Employees’ organizational citizenship behavior (OCB) is an important determinant of organizational effectiveness; hence, scholars and practitioners are particularly interested in the factors, mechanisms, and conditions that promote such behaviors. Guided by the ability–motivation–opportunity framework, we draw on the social cognitive theory of moral thought and action to conceptualize a model that delineates the role of ethics-oriented human resource management (HRM) systems in promoting OCBs through the mediating role of employees’ moral attentiveness. We also refer to the job demands–resources theory to describe the moderating role of work-family balance in the indirect relationship between HRM systems and OCBs. The findings of an experiment involving 157 working adults (Study 1) and a three-wave field survey of 328 employees (Study 2) converge to support the hypothesized direct and indirect (via moral attentiveness) relationships between ethics-oriented HRM systems and OCBs as well as the first-stage moderating role of work-family balance.

Keywords

ethics-oriented HRM systemmoral attentivenessorganizational citizenship behaviorPakistan
Type
Article
Information
Business Ethics Quarterly , First View , pp. 1 - 36
Copyright
© The Author(s), 2025. Published by Cambridge University Press on behalf of the Society for Business Ethics

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References

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