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Closing the rehabilitation utilization gap of New Zealand’s (Aotearoa) Māori people: Multiple case studies

Published online by Cambridge University Press:  21 December 2021

Ngonidzashe Mpofu ,
Sasha Anderson ,
Caroline Brown  and
Minna Yoo
Ngonidzashe Mpofu*
Affiliation:
Department of Counseling, Idaho State University, Pocatello, ID, USA
Sasha Anderson
Affiliation:
Department of Rehabilitation Psychology and Special Education, University of Wisconsin-Madison, Madison, WI, USA
Caroline Brown
Affiliation:
Department of Counseling, Idaho State University, Pocatello, ID, USA
Minna Yoo
Affiliation:
Department of Counseling, Idaho State University, Pocatello, ID, USA
*
*Corresponding author. Email: [email protected]
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Abstract

We aimed to explore personal factors in use of rehabilitation counseling and mental health services by Māori adults. Participants were three Māori adults (females = 2, residing in major urban settings, age range 45–50 years old; male = 1, residing in a rural setting, age range = 25–30 years old). Thematic analysis yielded the following findings: (a) a preference of Māori service providers who understand whānau culture, (b) an understanding of whakapapa or the family structure as an integral source of social support as counselors are planning for treatment, (c) establishing and maintaining trusting relationships within the Māori community by non-Māori counselors, (d) having financial difficulties when attempting to access rehabilitation resources, (e) limited access to health care facilities and services or lack of information about the services available, and (f) a general mistrust of government operated systems. Rehabilitation and mental health services with Māori should address personal cultural and systemic exclusion factors for better service engagement.

Keywords

Māorirehabilitation counselingmental healthservice engagementdisability
Type
Articles
Information
The Australian Journal of Rehabilitation Counselling , Volume 27 , Issue 2 , December 2021 , pp. 122 - 136
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Copyright
© The Author(s), 2021. Published by Cambridge University Press and The Australian Journal of Rehabilitation Counselling

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Footnotes

This manuscript is an original work that has not been submitted to nor published anywhere else. The authors have read and approved the paper and have met the ICMJE criteria for authorship. The authors have read the discussion provided by the ICMJE on overlapping publications.

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