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Modelling business processes and enterprise activities at the knowledge level

Published online by Cambridge University Press:  01 January 1998

ROBERT DE SOUZA ,
ZHAO ZHEN YING  and
LIU CHAO YANG
ROBERT DE SOUZA
Affiliation:
Centre for Engineering and Technology Management, School of Mechanical & Production Engineering, Nanyang Technological University, Nanyang Avenue, Singapore 639798
ZHAO ZHEN YING
Affiliation:
Centre for Engineering and Technology Management, School of Mechanical & Production Engineering, Nanyang Technological University, Nanyang Avenue, Singapore 639798
LIU CHAO YANG
Affiliation:
Centre for Engineering and Technology Management, School of Mechanical & Production Engineering, Nanyang Technological University, Nanyang Avenue, Singapore 639798
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Abstract

As manufacturing systems become more sophisticated and complicated, effective managers know how they play a crucial role in managing an enterprise and managers know how to deal with their dynamics and uncertainty. In this article, a formalism based on the computer-integrated manufacturing open-system architecture (CIMOSA) reference model is presented to specify the business processes and enterprise activities at the knowledge level. The formalism uses an integration of multiple types of knowledge, including precise, muddy, and random symbolic and numerical knowledge to systematically represent enterprise behavior and functionality. To support the modelling process, a prototype is developed and an example for a maintenance activity is presented to demonstrate the effectiveness of the proposed method.

Keywords

Enterprise ModellingKnowledge IntegrationFuzzy Logic
Type
Research Article
Information
AI EDAM , Volume 12 , Issue 1 , January 1998 , pp. 29 - 42
Copyright
© 1998 Cambridge University Press

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