Published online by Cambridge University Press: 01 July 2016
We consider a system with Poisson arrivals and independent and identically distributed service times, where requests in the system are served according to the state-dependent (Cohen's generalized) processor-sharing discipline, where each request receives a service capacity that depends on the actual number of requests in the system. For this system, we derive expressions as well as tight insensitive upper bounds for the moments of the conditional sojourn time of a request with given required service time. The bounds generalize and extend corresponding results, recently given for the single-server processor-sharing system in Cheung et al. (2006) and for the state-dependent processor-sharing system with exponential service times by the authors (2008). Analogous results hold for the waiting times. Numerical examples for the M/M/m-PS and M/D/m-PS systems illustrate the given bounds.