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Exit, Voice and Bureaucratic Inertia
from Part II - Implementing Primary Education in Northern India
Published online by Cambridge University Press: 18 November 2022
Chapter 6 studies primary education in the Himalayan state of Uttarakhand. It offers a matched-pair comparison with the previous chapter's study of Himachal Pradesh (HP). Despite similar geography, agrarian economies and sociocultural norms, Uttarakhand's school system performs far worse. I trace the underperformance to the persistence of legalistic bureaucratic norms. Drawing on historical and ethnographic materials, I explore the political process behind Uttarakhand’s political separation from UP in 2000, a critical juncture that offered a window for state elites to reshape bureaucratic norms. Field-based evidence from interviews with state and societal actors showcases how legalism persists inside the state bureaucracy. Next, I analyze how legalism influences the state's management of teachers and monitoring of education services. I find that village collective action gets thwarted due to administrative burdens posed by local agencies, which induces households to exit and seek private substitutes. The findings suggest that legalistic bureaucracy weakens societal coproduction of public services over time, even in settings of high social capital.
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