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Chapter 15 - Sensemaking about HRV Data of High-Performing Individuals

Crafting a Mixed Methods Study

from Part III - Illustrative Examples and Emergent Issues

Published online by Cambridge University Press:  08 June 2023

By
Stefan Klein ,
Stefan Schellhammer  and
Nathalie Mitev
Edited by
Boyka Simeonova  and
Robert D. Galliers
Boyka Simeonova
Affiliation:
University of Leicester
Robert D. Galliers
Affiliation:
Bentley University, Massachusetts and Warwick Business School
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Summary

In collaboration with the HR team of a large IT service provider, this chapter relates to a study of fifty individuals who have been identified as high performers by their employer and the search for indicators and patterns of sustainable high performance.

The research design consisted of initial interviews at a virtual day, attendance of 2.5-day off-site coaching workshops and up to 60-minute follow-up interviews. During the workshop days, 24-hour heart rate variability (HRV) measurements were collected – a well-established biomarker of well-being, strain and recovery. As HRV data are difficult to analyze without contextual information, interviews, focus-group sessions, participatory observation and debriefing interviews were combined in order to contextualize the quantitative measurements and involve the participants in the interpretation and sense-making of the findings.

The methodological goal of this chapter is to demonstrate how orchestrating, improvising and performing a mixed-method study has been essential to validate, augment and complement quantitative data. The study results depend on the ability of the researchers to skilfully and empathetically engage with the interviewees and to engage them as participants in the interpretation of their data and thus as co-producers of meaning.

Keywords

mixed methodalgorithmic data analysisqualitative sense-makingsalutogenesishigh performance work
Type
Chapter
Information
Cambridge Handbook of Qualitative Digital Research , pp. 229 - 246
Publisher: Cambridge University Press
Print publication year: 2023

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