Skip to main content Accessibility help
×
Hostname: page-component-78c5997874-8bhkd Total loading time: 0 Render date: 2024-11-09T15:55:08.881Z Has data issue: false hasContentIssue false

Meeting Setup

from Part II - Premeeting Activities and Context

Published online by Cambridge University Press:  05 August 2015

Joseph A. Allen
Affiliation:
University of Nebraska, Omaha
Nale Lehmann-Willenbrock
Affiliation:
Vrije Universiteit, Amsterdam
Steven G. Rogelberg
Affiliation:
University of North Carolina, Charlotte
Get access

Summary

Abstract

Low meeting quality is often attributed to poorly planned and poorly led meetings. In recent years, an increasing number of scientific studies have examined the effects of principal meeting design characteristics on employees' perceptions of meeting satisfaction and effectiveness. The aim of this chapter is to provide an overview of the literature and research on premeeting factors and design characteristics that have been identified as important: temporal characteristics related to how meeting time is used (e.g., starting and ending on time, pre-meeting talk), procedural characteristics that direct attendees' attention and efforts toward task-oriented activities (e.g., using a written agenda, setting clear goals), physical characteristics that relate to meeting settings and environments (e.g., appropriate venue quality, provision of refreshments), and characteristics of attendees. Our review shows how meeting leaders have the ability to design meetings more effectively and facilitate them in a manner that results in better outcomes. Based on the results of this review, we also discuss practical implications and directions for future research.

Type
Chapter
Information
Publisher: Cambridge University Press
Print publication year: 2015

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

References

3M Meeting Management Team. (1994). Mastering meetings: Discovering the hidden potential of effective business meetings. New York, NY: McGraw-Hill.Google Scholar
Allen, J. A., Lehmann-Willenbrock, N., & Landowski, N. (2014). Linking pre-meeting communication to meeting effectiveness. Journal of Managerial Psychology, 29(8), 10641081. doi 10.1108/JMP-09-2012-0265CrossRefGoogle Scholar
Allen, J. A., Sands, S. J., Mueller, S. L., Frear, K. A., Mudd, M., & Rogelberg, S. G. (2012). Employees' feelings about more meetings: An overt analysis and recommendations for improving meetings. Management Research Review, 35, 405418. doi: 10.1108/01409171211222331CrossRefGoogle Scholar
Bamberger, P., & Biron, M. (2007). Group norms and excessive absenteeism: The role of peer referent others. Organizational Behavior and Human Decision Processes, 103, 179196. doi: 10.1016/j.obhdp.2007.03.003CrossRefGoogle Scholar
Bang, H., Fuglesang, S. L., Ovesen, M. R., & Eilertsen, D. E. (2010). Effectiveness in top management group meetings: The role of goal clarity, focused communication, and learning behavior. Scandinavian Journal of Psychology, 51, 253261. doi: 10.1111/j.1467–9450.2009.00769.xCrossRefGoogle ScholarPubMed
Bluedorn, A. C., Turban, D. B., & Love, M. S. (1999). The effects of stand-up and sit-down meeting formats on meeting outcomes. Journal of Applied Psychology, 84, 277285. doi: 10.1037/0021–9010.84.2.277CrossRefGoogle Scholar
Boden, D. (1994). The business of talk: Organizations in action. Cambridge, UK: Polity Press.Google Scholar
Bostrom, R. P., Anson, R., & Clawson, V. K. (1993). Group facilitation and group support systems. In Jessup, L. & Valacich, J. (Eds.), Group support systems: New perspectives (pp. 146168). New York, NY: Macmillan.Google Scholar
Broome, B. J., & Keever, D. B. (1989). Next generation group facilitation: Proposed principles. Management Communication Quarterly, 3, 107127. doi: 10.1177/0893318989003001007CrossRefGoogle Scholar
Campion, M. A., Medsker, G. J., & Higgs, A. C. (1993). Relations between work group characteristics and effectiveness: Implications for designing effective work groups. Personnel Psychology, 46, 823850. doi: 10.1111/j.1744–6570.1993.tb01571.xCrossRefGoogle Scholar
Carlozzi, C. L. (1999). Make your meetings count. Journal of Accountancy, 187, 5355.Google Scholar
Choi, J. N., & Kim, M. U. (1999). The organizational application of groupthink and its limitations in organizations. Journal of Applied Psychology, 84, 297306. doi: 10.1037/0021–9010.84.2.297CrossRefGoogle Scholar
Clark, T. (1998). Teaching students to enhance the ecology of small group meetings. Business Communication Quarterly, 61, 4052. doi: 10.1177/108056999806100406CrossRefGoogle Scholar
Cohen, M. A., Rogelberg, S. G., Allen, J. A., & Luong, A. (2011). Meeting design characteristics and attendee perceptions of staff/team meeting quality. Group Dynamics: Theory, Research, and Practice, 15, 90104. doi: 10.1037/a0021549CrossRefGoogle Scholar
Cohen, S. G., & Bailey, D. E. (1997). What makes teams work: Group effectiveness research from the shop floor to the executive suite. Journal of Management, 23, 239290. doi: 10.1177/014920639702300303CrossRefGoogle Scholar
DeSanctis, G., & Poole, M. S. (1994). Capturing the complexity in advanced technology use: Adaptive structuration theory. Organization Science, 5, 121145. doi: 10.1287/orsc.5.2.121CrossRefGoogle Scholar
Di Salvo, V. S., Nikkel, E., & Monroe, C. (1989). Theory and practice: A field investigation and identification of group members' perceptions of problems facing natural work groups. Small Group Behavior, 20, 551567. doi: 10.1177/104649648902000411CrossRefGoogle Scholar
Doyle, M., & Straus, D. (1982). How to make meetings work. New York, NY: Jove.Google Scholar
Durham, C. C., Knight, D., & Locke, E. A. (1997). Effects of leader role, team-set goal difficulty, efficacy, and tactics on team effectiveness. Organizational Behavior and Human Decision Processes, 72, 203231. doi: 10.1006/obhd.1997.2739CrossRefGoogle Scholar
Elsayed-Elkhouly, S. M., Lazarus, H., & Forsythe, V. (1997). Why is a third of your time wasted in meetings? Journal of Management Development, 16, 672676. doi: 10.1108/02621719710190185CrossRefGoogle Scholar
Gladstein, D. L. (1984). Groups in context: A model of task group effectiveness. Administrative Science Quarterly, 29, 499517. doi: 10.2307/2392936CrossRefGoogle Scholar
Hendry, J., & Seidl, D. (2003). The structure and significance of strategic episodes: Social systems theory and the routine practices of strategic change. Journal of Management Studies, 40, 175196. doi: 10.1111/1467–6486.00008CrossRefGoogle Scholar
Jarzabkowski, P., & Seidl, D. (2008). The role of meetings in the social practice of strategy. Organization Studies, 29, 13911426. doi: 10.1177/0170840608096388CrossRefGoogle Scholar
Johnson, D. W., & Johnson, R. T. (1989). Cooperation and competition: Theory and research. Edina, MN: Interaction Book.Google Scholar
Kerr, N. L., MacCoun, R. J., & Kramer, G. P. (1996). Bias in judgment: Comparing individuals and groups.Psychological Review, 103, 687719. doi: 10.1037/0033–295X.1034.687CrossRefGoogle Scholar
Köhler, T., Cramton, C. D., & Hinds, P. J. (2012). The meeting genre across cultures: Insights from three German-American collaborations. Small Group Research, 43, 159185. doi: 10.1177/1046496411429600CrossRefGoogle Scholar
Leach, D. J., Rogelberg, S. G., Warr, P. B., & Burnfield, J. L. (2009). Perceived meeting effectiveness: The role of design characteristics. Journal of Business and Psychology, 24, 6576. doi: 10.1007/s10869–009–9092–6CrossRefGoogle Scholar
Locke, E. A., & Latham, G. P. (1990). A theory of goal setting and task performance. Englewood Cliffs, NJ: Prentice-Hall.Google Scholar
Luong, A., & Rogelberg, S. G. (2005). Meetings and more meetings: The relationship between meeting load and the daily well-being of employees. Group Dynamics: Theory, Research, and Practice, 9, 5867. doi: 10.1037/1089–2699.9.1.58CrossRefGoogle Scholar
Malouff, J., Calic, A., McGrory, C., Murrell, R., & Schutte, N. (2012). Evidence for a needs-based model of organizational-meeting leadership. Current Psychology, 31, 3548. doi: 10.1007/s12144–012–9129–2CrossRefGoogle Scholar
McGrath, J. E. (1964). Social psychology: A brief introduction. New York, NY: Holt, Rinehart, & Winston.Google Scholar
Mirivel, J. C., & Tracy, K. (2005). Premeeting talk: An organizationally crucial form of talk. Research on Language and Social Interaction, 38, 134. doi: 10.1207/s15327973rlsi3801_1CrossRefGoogle Scholar
Myrsiades, L. (2000). Meeting sabotage: Met and conquered. Journal of Management Development, 19, 870884. doi: 10.1108/02621710010379182CrossRefGoogle Scholar
Niederman, F., & Volkema, R. J. (1999). The effects of facilitator characteristics on meeting preparation, set up, and implementation. Small Group Research, 30, 330360. doi: 10.1177/104649649903000304CrossRefGoogle Scholar
Nixon, C. T., & Littlepage, G. E. (1992). Impact of meeting procedures on meeting effectiveness. Journal of Business and Psychology, 6, 361369. doi: 10.1007/BF01126771CrossRefGoogle Scholar
Odermatt, I., Kleinmann, M., König, C. J., & Giger, K. P. (2013). Erfolgreiche Meetingvorbereitung – Worauf kommt es an? [Successful meeting preparation – What matters?]. Report Psychologie, 38, 816.Google Scholar
O'Leary-Kelly, A. M., Martocchio, J. J., & Frink, D. D. (1994). A review of the influence of group goals on group performance. Academy of Management Journal, 37, 12851301. doi: 10.2307/256673CrossRefGoogle Scholar
Rennecker, J. A., Dennis, A. R., & Hansen, S. (2010). “Invisible whispering”: Restructuring meeting processes with instant messaging. In Kilgour, D. M. & Eden, C. (Eds.), Handbook of group decision and negotiation: Advances in group decision and negotiation (Vol. 4, pp. 2545). New York, NY: Springer.CrossRefGoogle Scholar
Rogelberg, S. G., Allen, J. A., Shanock, L., Scott, C., & Shuffler, M. (2010). Employee satisfaction with meetings: A contemporary facet of job satisfaction. Human Resource Management, 49, 149172. doi: 10.1002/hrm.20339CrossRefGoogle Scholar
Rogelberg, S. G., Leach, D. J., Warr, P. B., & Burnfield, J. L. (2006). “Not another meeting!” Are meeting time demands related to employee well-being? Journal of Applied Psychology, 91, 8396. doi: 10.1037/0021–9010.91.1.83CrossRefGoogle ScholarPubMed
Rogelberg, S. G., Scott, C. W., Agypt, B., Williams, J., Kello, J. E., McCausland, T., & Olien, J. L. (2014). Lateness to meetings: Examination of an unexplored temporal phenomenon. European Journal of Work and Organizational Psychology, 23, 323341. doi: 10.1080/1359432X.2012.745988CrossRefGoogle Scholar
Rogelberg, S. G., Shanock, L. R., & Scott, C. W. (2012). Wasted time and money in meetings: Increasing return on investment. Small Group Research, 43, 236245. doi: 10.1177/1046496411429170CrossRefGoogle Scholar
Romano, N. C., & Nunamaker, J. F.. (2001). Meeting analysis: Findings from research and practice. Paper presented at the 34th Annual Hawaii International Conference on System Sciences, Maui.Google Scholar
Schwartzman, H. B. (1989). The meeting: Gatherings in organizations and communities. New York, NY: Plenum.CrossRefGoogle Scholar
Schwarz, R. M. (1994). The skilled facilitator: Practical wisdom for developing effective groups. San Francisco, CA: Jossey-Bass.Google Scholar
Scott, C., & Myers, K. (2010). Toward an integrative theoretical perspective on organizational membership negotiations: Socialization, assimilation, and the duality of structure. Communication Theory, 20, 79105. doi: 10.1111/j.1468–2885.2009.01355.xCrossRefGoogle Scholar
Sonnentag, S., & Volmer, J. (2009). Individual-level predictors of task-related teamwork processes: The role of expertise and self-efficacy in team meetings. Group & Organization Management, 34, 3766. doi: 10.1177/1059601108329377CrossRefGoogle Scholar
Stephens, K. K., & Davis, J. (2009). The social influences on electronic multitasking in organizational meetings. Management Communication Quarterly, 23, 6383. doi: 10.1177/0893318909335417CrossRefGoogle Scholar
Streibel, B. J. (2003). The manager's guide to effective meetings. New York, NY: McGraw-Hill.Google Scholar
Tobia, P. M., & Becker, M. C. (1990). Making the most of meeting time. Training & Development Journal, 44, 3438.Google Scholar
Tracy, K., & Dimock, A. (2004). Meetings: Discursive sites for building and fragmenting community. In Kabfleisch, P. J. (Ed.), Communication yearbook (Vol. 28, pp. 127165). Mahwah, NJ: Erlbaum.Google Scholar
Tropman, J. E. (2003). Making meetings work: Achieving high quality group decisions (2nd ed.). Newbury Park, CA: Sage.CrossRefGoogle Scholar
Volkema, R. J., & Niederman, F. (1995). Organizational meetings: Formats and information requirements. Small Group Research, 26, 324. doi: 10.1177/1046496495261001CrossRefGoogle Scholar
Volkema, R. J., & Niederman, F. (1996). Planning and managing organizational meetings: An empirical analysis of written and oral communications. Journal of Business Communication, 33, 275296. doi: 10.1177/002194369603300304CrossRefGoogle Scholar
Weiss, H. M., & Cropanzano, R. (1996). An affective events approach to job satisfaction. In Staw, B. M. & Cummings, L. L. (Eds.), Research in organizational behavior (Vol. 18, pp. 174). Greenwich, CT: JAI.Google Scholar

References

Aguinis, H., & Kraiger, K. (2009). Benefits of training and development for individuals and teams, organizations, and society. Annual Review of Psychology, 60, 451474.CrossRefGoogle ScholarPubMed
Allen, J. A., & Rogelberg, S. G. (2013). Manager-led group meetings: A context for promoting employee engagement. Group and Organization Management, 38, 543569. doi: 10.1177/1059601113503040CrossRefGoogle Scholar
Allen, J. A., Sands, S. J., Mueller, S. L., Frear, K. A., Mudd, M., & Rogelberg, S. G. (2012). Employees' feelings about more meetings: An overt analysis and recommendations for improving meetings. Management Research Review, 35, 405418. doi:10.1108/01409171211222331CrossRefGoogle Scholar
Arthur, W. Jr., Bennett, W. Jr., Edens, P. S., & Bell, S. T. (2003). Effectiveness of training in organizations: A meta-analysis of design and evaluation features. Journal of Applied Psychology, 88, 234245. doi:10.1037/0021–9010.88.2.234CrossRefGoogle ScholarPubMed
Arthur, W. Jr., Bennett, W. Jr., Stanush, P. L., & McNelly, T. L. (1998). Factors that influence skill decay and retention: A quantitative review and analysis. Human Performance, 11, 57101. doi:10.1207/s15327043hup1101_3CrossRefGoogle Scholar
Baldwin, T. T., Ford, J. K., & Blume, D. B. (2009). Transfer of training 1988–2008: An updated review and agenda for future research. International Review of Industrial and Organizational Psychology, 24, 4170. doi:10.1002/9780470745267.ch2CrossRefGoogle Scholar
Bandura, A., & Cervone, D. (1983). Self-evaluative and self-efficacy mechanisms governing the motivational effects of goal systems. Journal of Personality and Social Psychology, 45, 10171028. doi:10.1037/0022–3514.45.5.1017CrossRefGoogle Scholar
Bang, H., Fuglesang, S. L., Ovesen, M. R., & Eilertsen, D. E. (2010). Effectiveness in top management group meetings: The role of goal clarity, focused communication, and learning behavior. Scandinavian Journal of Psychology, 51, 253261. doi:10.1111/j.1467–9450.2009.00769.xCrossRefGoogle ScholarPubMed
Baran, B. E., Shanock, L. R., Rogelberg, S. G., & Scott, C. W. (2012). Leading group meetings: Supervisors' actions, employee behaviors, and upward perceptions. Small Group Research, 43, 330355. doi:10.1177/1046496411418252CrossRefGoogle Scholar
Beck, S. J., & Keyton, J. (2009). Perceiving strategic meeting interaction. Small Group Research, 40, 223246. doi:10.1177/1046496408330084CrossRefGoogle Scholar
Bluedorn, A. C., Turban, D. B., & Love, M. S. (1999). The effects of stand-up and sit-down meeting formats on meeting outcomes. Journal of Applied Psychology, 84, 277285. doi:10.1037/0021–9010.84.2.277CrossRefGoogle Scholar
Blume, B. D., Ford, J. K., Baldwin, T. T., & Huang, J. L. (2009). Transfer of training: A meta-analytic review. Journal of Management, 36, 10651105. doi:10.1177/0149206309352880CrossRefGoogle Scholar
Burke, L. A., & Baldwin, T. T. (1999). Workforce training transfer: A study of the effect of relapse prevention training and transfer climate. Human Resource Management, 227–241. doi:10.1002/(SICI)1099–050X(199923)38:3<227::AID-HRM5>3.0.CO;2-MCrossRef3.0.CO;2-M>Google Scholar
Campion, M. A., Medsker, G. J., & Higgs, A. C. (1993). Relations between work group characteristics and effectiveness: Implications for designing effective work groups. Personnel Psychology, 46, 823847. doi:10.1111/j.1744–6570.1993.tb01571.xCrossRefGoogle Scholar
Cannon, M. D., & Witherspoon, R. (2005). Actionable feedback: Unlocking the power of learning and performance improvement. Academy of Management Executive, 19, 120134. doi:10.5465/AME.2005.16965107Google Scholar
Cannon-Bowers, J. A., & Salas, E. (1998). Team performance and training in complex environments: Recent findings from applied research. Current Directions in Psychological Science, 7, 8387. doi:10.1111/1467–8721.ep10773005CrossRefGoogle Scholar
Cohen, M. A., Rogelberg, S. G., Allen, J. A., & Luong, A. (2011). Meeting design characteristics and attendee perceptions of staff/team meeting quality. Group Dynamics: Theory, Research, and Practice, 15, 90104. doi:10.1037/a0021549CrossRefGoogle Scholar
Collins, A. (2006). Cognitive apprenticeship. In Sawyer, R. K. (Ed.), The Cambridge handbook of learning sciences (pp. 4760). Cambridge, UK: Cambridge University Press.Google Scholar
Cortina, L. M., Magley, V. J., Williams, J. H., & Langhout, R. D. (2001). Incivility in the workplace: Incidence and impact. Journal of Occupational Health Psychology, 6, 6480. doi:10.1037//1076–8998.6.1.64CrossRefGoogle ScholarPubMed
Di Salvo, V., Nikkel, E., & Craig, M. (1989). Theory and practice: A field investigation and identification of group members' perception of problems facing natural work groups. Small Group Research, 20, 551567. doi:10.1177/104649648902000411Google Scholar
Drollinger, T., Comer, L. B., & Warrington, P. B. (2006). Development and validation of the active empathetic listening scale. Psychology & Marketing, 23, 161180. doi:10.1002/mar.20105CrossRefGoogle Scholar
Gearhart, C. C., & Bodie, G. D. (2011). Active-empathic listening as a general social skill: Evidence from bivariate and canonical correlations. Communication Reports, 24, 8698. doi:10.1080/08934215.2011.610731CrossRefGoogle Scholar
Goldstein, I. L. (1980). Training in work organizations. Annual Review of Psychology, 31, 229272. doi:10.1146/annurev.ps.31.020180.001305CrossRefGoogle Scholar
Grossman, R., & Salas, E. (2011). The transfer of training: What really matters. International Journal of Training and Development, 15, 103120. doi:10.1111/j.1468–2419.2011.00373.xCrossRefGoogle Scholar
Harvey, G., Loftus-Hills, A., Rycroft-Malone, J., Titchen, A., Kitson, A., McCormack, B., & Seers, K. (2002). Getting evidence into practice: The role and function of facilitation. Journal of Advanced Nursing, 37, 577588. doi:10.1046/j.1365–2648.2002.02126.xCrossRefGoogle ScholarPubMed
Hersey, P., & Blanchard, H. K. (1988). Management and organizational behavior. Englewood Cliffs, NJ: Prentice-Hall.Google Scholar
Hewson, M. G., & Little, M. L. (1998). Giving feedback in medical education. Journal of General Internal Medicine, 13, 111116. doi:10.1046/j.1525–1497.1998.00027.xCrossRefGoogle ScholarPubMed
Hicks, W. D., & Klimoski, R. J. (1987). Entry into training programs and its effects on training outcomes: A field experiment. Academy of Management Journal, 30, 542552. doi:10.2307/256013CrossRefGoogle Scholar
Holton, E. F., Bates, R. A., & Naquin, S. S. (2000). Large-scale performance-driven training needs assessment: A case study. Public Personnel Management, 29, 249268. doi:10.1177/009102600002900207CrossRefGoogle Scholar
Judge, T. A., Piccolo, R. F., & Ilies, R. (2004). The forgotten ones? The validity of consideration and initiating structure in leadership research. Journal of Applied Psychology, 89, 3651. doi:10.1037/0021–9010.89.1.36CrossRefGoogle ScholarPubMed
Kauffeld, S. (2006). Self-directed work groups and team competence. Journal of Occupational and Organizational Psychology, 79, 121. doi:10.1348/096317905×53237CrossRefGoogle Scholar
Kauffeld, S., & Lehmann-Willenbrock, N. (2012). Meetings matter: Effects of team meetings on team and organizational success. Small Group Research, 43, 130158. doi:10.1177/1046496411429599CrossRefGoogle Scholar
Kauffeld, S., & Meyers, R. A. (2009). Complaint and solution-oriented circles: Interaction patterns in work group discussions. European Journal of Work and Organizational Psychology, 18, 267294. doi:10.1080/13594320701693209CrossRefGoogle Scholar
Keith, N., & Frese, M. (2008). Effectiveness of error management training: A meta-analysis. Journal of Applied Psychology, 90, 5969. doi:10.1037/0021–9010.93.1.59CrossRefGoogle Scholar
Kubany, E. S., Richard, D. C., Bauer, G. B., & Muraoka, M. Y. (1992). Impact of assertive and accusatory communication of distress and anger: A verbal component analysis. Aggressive Behavior, 18, 337347. doi:10.1002/1098–2337(1992)18:5<337::AID-AB2480180503>3.0.CO;2-K3.0.CO;2-K>CrossRefGoogle Scholar
Kubota, S., Mishima, N., & Nagata, S. (2004). A study of the effects of active listening on listening attitudes of middle managers. Journal of Occupational Health, 46, 6067. doi:org/10.1539/joh.46.60CrossRefGoogle ScholarPubMed
Leach, D. J., Rogelberg, S. G., Warr, P. B., & Burnfield, J. L. (2009). Perceived meeting effectiveness: The role of design characteristics. Journal of Business and Psychology, 24, 6576. doi:10.1007/s10869–009–9092–6CrossRefGoogle Scholar
Little, S. G., & Akin-Little, A. (2008). Classroom management. In O'Donohue, W., Fisher, J., & Hayes, S. (Eds.), Cognitive behavior therapy: Applying empirically supported techniques in your practice (2nd ed., pp. 7582). Hoboken, NJ: Wiley.Google Scholar
Locke, E. A., & Latham, G. P. (2002). Building a practically useful theory of goal setting and task motivation: A 35-year odyssey. American Psychologist, 57, 705717. doi:10.1037//0003–066X.57.9.705CrossRefGoogle ScholarPubMed
Malouff, J. M., Calic, A., McGrory, C. M., Murrell, R. L., & Schutte, N. S. (2012). Evidence for a needs-based model of organizational-meeting leadership. Current Psychology, 31, 3548. doi:10.1007/s12144–012–9129–2CrossRefGoogle Scholar
Mayfield, J., & Mayfield, M. (2010). Leader-level influence on motivating language: A two-level model investigation on worker performance and job satisfaction. Competitiveness Review, 20, 407422. doi:10.1108/10595421011080788CrossRefGoogle Scholar
Nelson-Gray, R., Haas, J., Romano, B., Herbert, D. J., & Herbert, D. (1989). Effects of open-ended versus close-ended questions on interviewees' problem-related statements. Perceptual and Motor Skills, 69, 903911. doi:10.2466/pms.1989.69.3.903Google Scholar
Niederman, F., & Volkema, J. R. (1999). The effects of facilitator characteristics on meeting preparation, set up, and implementation. Small Group Research, 50, 330360. doi:10.1177/104649649903000304CrossRefGoogle Scholar
Nixon, C. T., & Littlepage, G. E. (1992). Impact of meeting procedures on meeting effectiveness. Journal of Business and Psychology, 6, 361369. doi:10.1007/BF01126771CrossRefGoogle Scholar
Odermatt, I., König, C. J., Kleinmann, M., Bachmann, M., Schmitz, P., & Röder, H. (2014). Incivility in meetings: Consequences and antecedents. Unpublished manuscript, UniversitätZürich, Switzerland.Google Scholar
Olsen, J. H. Jr. (1998). The evaluation and enhancement of training transfer. International Journal of Training and Development, 2, 6175. doi:10.1111/1468–2419.00035CrossRefGoogle Scholar
Rau, W., & Heyl, S. (1990). Humanizing the college classroom, collaborative learning and social organization among students. Teaching Sociology, 141155.CrossRefGoogle Scholar
Rogelberg, S. G., Leach, D. J., Warr, P. B., & Burnfield, J. L. (2006). “Not another meeting!” Are meeting time demands related to employee well-being? Journal of Applied Psychology, 91, 8396. doi:10.1037/0021–9010.91.1.83CrossRefGoogle ScholarPubMed
Rogelberg, S., Shanock, L., & Scott, C. (2012). Wasted time and money in meetings: Increasing return on investment. Small Group Research, 43(2), 236245. doi: 10.1177/1046496411429170CrossRefGoogle Scholar
Romano, N. C., & Nunamaker, J. F. Jr. (2001). Meeting analysis: Findings from research and practice. Paper presented at the 34th Hawaii International Conference on System Science, Maui.Google Scholar
Salas, E., Tannenbaum, S. I., Kraiger, K., & Smith-Jentsch, K. A. (2012). The science of training and development in organizations: What matters in practice. Psychological Science in the Public Interest, 13, 74101. doi:10.1177/1529100612436661CrossRefGoogle ScholarPubMed
Scholtes, P. R. (1988). The team handbook: How to use teams to improve quality. Madison, WI: Joiner Associates.Google Scholar
Seibold, D. R. (1979). Making meetings more successful: Plans, formats, and procedures for group problem-solving. Journal of Business Communication, 16, 320. doi:10.1177/002194367901600401CrossRefGoogle Scholar
Shannon, C. E., & Weaver, W. (1949). The mathematical theory of communication. Urbana, IL: University of Illinois Press.Google Scholar
Simonsen, B., Fairbanks, S., Briesch, A., Myers, D., & Sugai, G. (2008). Evidence-based practices in classroom management: Considerations for research to practice. Education & Treatment of Children, 31(3), 351380. doi:10.1353/etc.0.0007CrossRefGoogle Scholar
Taylor, P. J., Russ-Eft, D. F., & Chan, D. W. L. (2005). A meta-analytic review of behavior modeling training. Journal of Applied Psychology, 90, 692709. doi:10.1037/0021–9010.90.4.692CrossRefGoogle ScholarPubMed
Tobia, P. M., & Becker, M. C. (1990). Making the most of meeting time. Training & Development Journal, 44(8), 3438.Google Scholar
Van Tartwijk, J., den Brok, P., Veldman, I., & Wubbels, T. (2009). Teachers' practical knowledge about classroom management in multicultural classrooms. Teaching and Teacher Education, 25, 453460. doi:10.1016/j.tate.2008.09.005CrossRefGoogle Scholar
Vella, J. (1995). Training through dialogue: Promoting effective learning and change with adults. San Francisco, CA: Jossey-Bass.Google Scholar
Volkema, R. J., & Niederman, F. (1995). Organizational meetings: Formats and information requirements. Small Group Research, 26, 324. doi:10.1177/1046496495261001CrossRefGoogle Scholar
Volkema, R. J., & Niederman, F. (1996). Planning and managing organizational meetings: An empirical analysis of written and oral communications. Journal of Business Communication, 33, 275292. doi:10.1177/002194369603300304CrossRefGoogle Scholar
Wannarka, R., & Ruhl, K. (2008). Seating arrangements that promote positive academic and behavioural outcomes: A review of empirical research. Support for Learning, 23, 8993. doi:10.1111/j.1467–9604.2008.00375.xCrossRefGoogle Scholar
Waterman, A. H., Blades, M., & Spencer, C. (2001). Interviewing children and adults: The effect of question format on the tendency to speculate. Applied Cognitive Psychology, 15, 521531. doi:10.1002/acp.741CrossRefGoogle Scholar
Wodak, R., Kwon, W., & Clarke, I. (2011). “Getting people on board”: Discursive leadership for consensus building in team meetings. Discourse & Society, 22, 592644. doi:10.1177/0957926511405410CrossRefGoogle Scholar

Save book to Kindle

To save this book to your Kindle, first ensure [email protected] is added to your Approved Personal Document E-mail List under your Personal Document Settings on the Manage Your Content and Devices page of your Amazon account. Then enter the ‘name’ part of your Kindle email address below. Find out more about saving to your Kindle.

Note you can select to save to either the @free.kindle.com or @kindle.com variations. ‘@free.kindle.com’ emails are free but can only be saved to your device when it is connected to wi-fi. ‘@kindle.com’ emails can be delivered even when you are not connected to wi-fi, but note that service fees apply.

Find out more about the Kindle Personal Document Service.

Available formats
×

Save book to Dropbox

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Dropbox.

Available formats
×

Save book to Google Drive

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

Available formats
×