Theory and Practice
from Part I - Theoretical Foundations of Intercultural Training
Published online by Cambridge University Press: 18 September 2020
This chapter briefly surveys the field of intercultural sensitivity training programs and focuses on intercultural simulations as a method to replicate real intercultural interactions and allow participants to experience important aspects of intercultural interactions and to consider their experience in the light of the cultural and cross-cultural context of the interactions. These replications reveal the underlying dynamics and sources of perceptual and interpretative bias that may confound intercultural interaction, such as the fundamental attribution error, ethnocentric, and homogeneity biases that may produce confusion, misattribution, and even conflict. The chapter identifies numerous typologies and situates simulations in an experiential category. The chapter describes two experiential methods in some detail and provides suggestions for extracting insights made available to participants by elevating the saliency of culture to the interpretation of the interactions. Strengths and potential limitations are identified.
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