Book contents
- Value and Quality Innovations in Acute and Emergency Care
- Value and Quality Innovations in Acute and Emergency Care
- Copyright page
- Dedication
- Contents
- Contributors
- Foreword: Delivery System Reform – License to Innovate
- Preface
- Chapter 1 Fifty Years of Transformation of Acute and Emergency Care
- Chapter 2 Fragmentation in Acute and Emergency Care
- Chapter 3 Measuring and Improving Quality of Care
- Chapter 4 Alternative Payment Models in Acute, Episodic Care
- Chapter 5 Improving Timeliness and Access of Acute and Emergency Care
- Chapter 6 Bringing the Patient Voice into Emergency Care
- Case 1 Expanding the Role of Observation Care
- Case 2 An Innovative Strategy to Streamline Care for Behavioral Health in the Emergency Department
- Case 3 The Geriatric Emergency Department
- Case 4 How the United Kingdom Responded to the 4-Hour Rule
- Case 5 High-Cost Users
- Case 6 Emergency Care in an Integrated Healthcare Delivery System
- Case 7 Urgent Care Centers
- Case 8 The “No-Wait” Emergency Department
- Case 9 Transforming Care Delivery through Telemedicine
- Case 10 Coordinating Emergency Care through Telemedicine
- Case 11 Bringing Diagnostic Testing to the Bedside
- Case 12 Regionalization of Care
- Case 13 Clinical Decision Support Tools
- Case 14 Automated Patient Follow-Up Program
- Case 15 Using Data on Patient Experience to Improve Clinical Care
- Case 16 Community Paramedicine
- Case 17 Initiating Palliative Care in the Emergency Department
- Case 18 Streamlining Patient Flow in the Emergency Department with Discrete Event Simulation
- Case 19 Using Emergency Department Community Health Workers as a Bridge to Ongoing Care for Frequent ED Users
- Case 20 Big Data
- Index
- References
Case 5 - High-Cost Users
Using Information Technology to Streamline Care Plans
Published online by Cambridge University Press: 04 July 2017
Book contents
- Value and Quality Innovations in Acute and Emergency Care
- Value and Quality Innovations in Acute and Emergency Care
- Copyright page
- Dedication
- Contents
- Contributors
- Foreword: Delivery System Reform – License to Innovate
- Preface
- Chapter 1 Fifty Years of Transformation of Acute and Emergency Care
- Chapter 2 Fragmentation in Acute and Emergency Care
- Chapter 3 Measuring and Improving Quality of Care
- Chapter 4 Alternative Payment Models in Acute, Episodic Care
- Chapter 5 Improving Timeliness and Access of Acute and Emergency Care
- Chapter 6 Bringing the Patient Voice into Emergency Care
- Case 1 Expanding the Role of Observation Care
- Case 2 An Innovative Strategy to Streamline Care for Behavioral Health in the Emergency Department
- Case 3 The Geriatric Emergency Department
- Case 4 How the United Kingdom Responded to the 4-Hour Rule
- Case 5 High-Cost Users
- Case 6 Emergency Care in an Integrated Healthcare Delivery System
- Case 7 Urgent Care Centers
- Case 8 The “No-Wait” Emergency Department
- Case 9 Transforming Care Delivery through Telemedicine
- Case 10 Coordinating Emergency Care through Telemedicine
- Case 11 Bringing Diagnostic Testing to the Bedside
- Case 12 Regionalization of Care
- Case 13 Clinical Decision Support Tools
- Case 14 Automated Patient Follow-Up Program
- Case 15 Using Data on Patient Experience to Improve Clinical Care
- Case 16 Community Paramedicine
- Case 17 Initiating Palliative Care in the Emergency Department
- Case 18 Streamlining Patient Flow in the Emergency Department with Discrete Event Simulation
- Case 19 Using Emergency Department Community Health Workers as a Bridge to Ongoing Care for Frequent ED Users
- Case 20 Big Data
- Index
- References
Summary
A summary is not available for this content so a preview has been provided. Please use the Get access link above for information on how to access this content.
- Type
- Chapter
- Information
- Value and Quality Innovations in Acute and Emergency Care , pp. 100 - 109Publisher: Cambridge University PressPrint publication year: 2017
References
Handel, DA, Wears, RL, Nathanson, LA, Pines, JM. Using information technology to improve the quality and safety of emergency care. Academic Emergency Medicine. 2011;18:e45–e51.CrossRefGoogle ScholarPubMed
Institute of Medicine. Crossing the Quality Chiasm: A New Health System for the 21st Century. Washington, DC: National Academies Press, 2001.Google Scholar
Farley, HL, Baumlin, KM, Hamedani, AG, Cheung, DS, Edwards, MR, Fuller, DC, Genes, N, Griffey, RT, Kelly, JJ, McClay, JC, Nielson, J, Phelan, MP, Shapiro, JS, Stone-Griffith, S, Pines, JM. Quality and safety implications of emergency department information systems. Annals of Emergency Medicine. 2013;62:399–407.CrossRefGoogle ScholarPubMed
American College of Emergency Physicians. Emergency department information systems: primer for emergency physicians, nurses, and IT professionals. 2009. Available at www.acep.org/WorkArea/DownloadAsset.aspx?id=45756. Accessed November 18, 2015.Google Scholar
Agency for Healthcare Research and Quality. Available at http://meps.ahrq.gov/mepsweb/data_stats/tables_compendia_hh_interactive. Accessed November 18, 2015.Google Scholar
Ben-Assuli, O, Shabtai, I, Leshno, M. The impact of EHR and HIE on reducing avoidable admissions: controlling main differential diagnoses. BMC Medical Informatics and Decision Making. 2013;13:49.CrossRefGoogle ScholarPubMed
Ben-Assuli, O, Shabtal, I, Leshno, M. EHR in emergency rooms: exploring the effect of key information components on main complaints. Journal of Medical Systems. 2014;38:36.CrossRefGoogle ScholarPubMed
Vest, JR, Kern, LM, Campion, TR, Silver, MD, Kaushal, R. Association between use of a health information exchange system and hospital admission. Applied Clinical Informatics. 2014;5:219–231.Google Scholar
Stiell, A, Forster, AJ, Stiell, IG, van Walraven, C. Prevalence of information gaps in the emergency department and the effect on patient outcomes. Canadian Medical Association Journal. 2003;169:1023–1028.Google ScholarPubMed
Remen, VM, Grimsmo, A. Closing information gaps with shared electronic patient summaries: how much will it matter? International Journal of Medical Informatics. 2011;80:775–781.CrossRefGoogle ScholarPubMed
Speedie, SM, Park, YT, Du, J, Theera-Ampornpunt, N, Bershow, BA, Gensinger, RA, Routhe, DT, Connelly, DP. The impact of electronic health records on people with diabetes in three different emergency departments. Journal of the American Medical Informatics Association. 2014;21:e71–e77.CrossRefGoogle ScholarPubMed
Shapiro, JS, Kanny, J, Kushniruk, AW, Kuperman, G, and the New York Clinical Information Exchange Clinical Advisory Subcommittee. Emergency physicians’ perceptions of health information exchange. Journal of the American Medical Informatics Association. 2007;14:700–705.CrossRefGoogle ScholarPubMed
Ruger, JP, Richter, CJ, Spitznagel, EL, Lewis, LM. Analysis of costs, length of stay, and utilization of emergency department services by frequent users: implications for health policy. Academic Emergency Medicine. 2004;11:1311–1317.CrossRefGoogle ScholarPubMed
Pines, JM, Asplin, BR, Kaji, AH, Lowe, RA, Magid, DJ, Raven, M, Weber, EJ, Yealy, DM. Frequent users of emergency department services: gaps in knowledge and a proposed research agenda. Academic Emergency Medicine. 2011;18:e64–e69.CrossRefGoogle Scholar
Hunt, KA, Weber, EJ, Showstack, JA, Colby, DC, Callaham, ML. Characteristics of frequent users of emergency departments. Annals of Emergency Medicine. 2006;48:1–8.CrossRefGoogle ScholarPubMed
LaCalle, E, Rabin, E. Frequent users of emergency departments: the myths, the data, and the policy implications. Annals of Emergency Medicine. 2010;56:42–48.CrossRefGoogle ScholarPubMed
Frisse, ME, Johnson, KB, Nian, H, Davison, CL, Gadd, CS, Unertl, KM, Turri, PA, Chen, Q. The financial impact of health information exchange of emergency department care. Journal of the American Medical Informatics Association. 2012;19:328–333.CrossRefGoogle ScholarPubMed
Stokes-Buzzelli, S, Peltzer-Jones, JM, Martin, GB, Ford, MM, Weise, A. Use of health information technology to manage frequently presenting emergency department patients. Western Journal of Emergency Medicine. 2010;11:348–353.Google ScholarPubMed
Newton, A, Sarker, SJ, Parfitt, A, Henderson, K, Jaye, P, Drake, N. Individual care plans can reduce hospital admission rate for patients who frequently attend the emergency department. Emergency Medicine Journal. 2011;28:654–657.CrossRefGoogle ScholarPubMed
Pillow, MT, Doctor, S, Brown, S, Carter, K, Mulliken, R. An emergency department-initiated web-based multidisciplinary approach to decreasing emergency department visits by the top frequent visitors using patient care plans. Journal of Emergency Medicine. 2013;44:853–860.CrossRefGoogle ScholarPubMed
Mercer, T, Bae, J, Kipnes, J, Velazquez, M, Thomas, S, Setji, N. The highest utilizers of care: individualized care plans to coordinate care, improve healthcare service utilization, and reduce costs at an academic tertiary care canter. Journal of Hospital Medicine. 2015;10:419–424.CrossRefGoogle Scholar
Althaus, F, Paroz, S, Hugli, O, Ghali, WA, Daeppen, J, Peytremann-Bridevaux, I, Bodenmann, P. Effectiveness of interventions targeting frequent users of emergency departments: a systematic review. Annals of Emergency Medicine. 2011;58:41–52.CrossRefGoogle ScholarPubMed
Johnson, TL, Rinehart, DJ, Durfee, J, Brewer, D, Batal, H, Blum, J, Oronce, CI, Melinkovich, P, Gabow, P. For many patients who use large amounts of health care services, the need is intense yet temporary. Health Affairs. 2015;34:1312–1319.CrossRefGoogle ScholarPubMed