2 - Mobile information literacy for libraries: a case study on requirements for an effective information literacy programme

Summary

Introduction

The use of mobile technologies is rapidly growing and it has played an important role in the management of relations between people in social, economic and everyday life (Muller et al., 2005; Goh et al0, 2006). Throughout history access to information has played a crucial role in the development of humanity. Previously, people had to obtain information from scientists, clergy, libraries and universities. Today, however, they can access information without the need for such efforts (Maxwel, 2000).

In the era of information technology and penetration of the internet, libraries face a huge challenge in attracting users. When most information is now available over the internet in digital format, libraries are challenged to retain their users and ensure the proper utilization of library resources. Information technology has always played a leading role in promoting access to information resources in libraries. With the advent of technology, information awareness and access has become more available to the user, ensuring 24/7 access. Libraries which mostly follow the traditional information service delivery struggle to provide 24/7 on-demand services and the budget crisis in many libraries sees them losing staff (Magbanua, 2008). Consequently, the needs of library users have increased rapidly and user needs should be fulfilled everywhere and every time rather than anywhere and anytime. In order to overcome the communication gap between the user and the library, and to meet users’ needs, this paper proposes ‘mobile information literacy’, which utilizes short messaging services (SMS) that allow users to be informed of the services and activities of the library everywhere and at all times. This paper looks at the starting point in assessing the need for integrating mobile technology in an information literacy programme at Jaypee University of Information Technology (JUIT), Solan, India. The aim is to take a closer look at the routine uses of the mobile phone in relation to students’ study activities. The mobile is the key communication device and medium for constant updating, coordination, information access, documentation and information literacy.

Information literacy transition and penetration of mobile technology

Wilber (2008) has examined students’ literacy and digital technology practices in the context of colleges and universities. She concludes with the acceptance of the concept of ‘new’ literacies. Her conclusion is based on the set of literacy practices which mark a change in usage, based on the context and the tool.