from Psychology, health and illness
Published online by Cambridge University Press: 18 December 2014
Stress and burnout are inevitable problems for the highly committed, highly involved individuals who work in healthcare services, as they deal with the physical and emotional problems of seriously ill and sometimes emotionally disturbed patients, while also having to cope with running effective teams, dealing with complex management structures and conflicting demands at all hours of the day and night. Anyone working in such conditions will inevitably become stressed if enough such pressures are placed upon them. Having said that, not everyone in practice does become stressed, and that raises a host of questions about who becomes stressed, why people become stressed, what are the precipitating and protective factors and what are the causal processes underlying the separate but related conditions of stress and burnout. A brief review such as this can inevitably only present a personal view of a large research area. Several recent edited volumes are recommended as good starting places for studying the field further (Dollard et al., 2003; Cooper, 2005).
Defining and measuring stress and burnout
Stress
As p. 1 of Cox (1978) pointed out long ago, ‘the concept of stress is elusive … It is a concept which familiar to both layman and professional alike; it is understood by all when used in a general context but by very few when a more precise account is required …’.
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