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  • Chapter 44 - A Framework for Designing, Developing, and Delivering Psychosocial and Mental Healthcare

  • from Section 5 - Sustaining and Caring for Staff During Emergencies
  • Edited by Richard Williams, University of South Wales, Verity Kemp, Independent Health Emergency Planning Consultant, Keith Porter, University of Birmingham, Tim Healing, Worshipful Society of Apothecaries of London, John Drury, University of Sussex
  • Book:
    Major Incidents, Pandemics and Mental Health
    Published online:
    11 January 2024
    Print publication:
    01 February 2024, pp 326-336

  • Summary

    This chapter presents a framework for caring for the mental health of staff who respond to the healthcare needs of people who are affected by emergencies, incidents, disasters, and disease outbreaks (EIDD) and conflict. The COVID-19 pandemic has crystallised concerns about how staff employed in demanding occupations cope with the emotional, cognitive, social, physical, relationship, moral, and spiritual challenges that they face. This framework is applicable to all types of EIDD. The chapter begins with a ‘postcard’ written by one of the authors, who has worked with staff of an intensive care unit throughout the COVID-19 pandemic. The chapter develops the framework. The authors reproduce material that they wrote for the Faculty of Pre-Hospital Care of the Royal College of Surgeons of Edinburgh. Reference is also made to an approach commended here with reference to caring for staff of Blue Light services, and to peer support.