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Chapter 3 - Using Video Diaries for Remote Observational Research
- By Steve Hagelman, Melinda Rea-Holloway
Edited by Paul M.W. Hackett, Emerson College, Boston, Christopher M. Hayre, The University of Canberra, Dave Muller, Suffolk University, Massachusetts, Marcia Scherer, University of Rochester Medical Center, New York, Ava Gordley-Smith, University of Suffolk
Book:

The Future of Qualitative Research in Healthcare

Published online:

14 November 2024

Print publication:

21 November 2024, pp 21-36
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Summary

The authors have used video diaries extensively in corporate ethnography and have found them to be an essential tool in the collection of observational data in health care and consumer research. Drawing on their experience, the chapter explores video diaries’ practical uses in ethnographic research, detailing their strengths and weaknesses in the types of research questions they can help answer and the kinds of data they produce. The chapter also serves as a guide to incorporating video diaries into ethnographic and qualitative research, offering practical advice on topics including video diary guides, communication strategies with participants, and the advantages and disadvantages of mobile phone diaries versus free-standing camcorder diaries.