This article explores how the International Labour Organization (ILO) introduced management development programs in Argentina as a pilot project in developing countries in the late 1950s. By studying how the ILO worked together with actors at the national level, the article reveals how the ILO’s original idea to focus on top management development was reshaped through a dialogue with local actors within the context of tripartite cooperation between the government, business organizations, and unions. While the initiative was successful during the project period, it collapsed when Argentina’s government closed down the national productivity center with which the ILO was cooperating. While the tripartite principle was valuable for the first achievements, it was extremely vulnerable without the support of all partners.

The literature suggests that improving the management skills of owner-managers of SMEs contributes to their survival and growth and that there is considerable scope for further improvement in skills. However, evidence suggests that current support for management development (MD) does not meet the needs of SMEs. Nevertheless, there have been few changes on the supply side with policy makers continuously being concerned about low take-up of training. This study contributes to an understanding of how existing MD activities in SMEs can be better supported. Using Mumford's (1987) typology of MD activities to classify our interview data, findings from interviews with 25 owner-managers suggest two approaches to providing learning support: (1) incorporate structured opportunities for individual reflection and reflection within groups; and (2) address participants' concerns about training and mentoring. These findings have implications for policy makers and are timely given the current economic situation, where previous patterns of growth are being challenged and new ways of supporting MD in SMEs need to be found.

Management as a body of knowledge is dynamic such that management educators face continual challenges to achieve realism and relevance in the classroom. The emerging knowledge economy, in parallel with accelerating changes in technology, globalization and societal values, make these challenges more acute than ever before. The purpose of this article is to provide personal insights using a framework for analyzing and teaching management that draws on Rudyard Kipling's ‘six honest serving men’—what, why, when, how, where and who. These ‘honest serving men’ trigger discrete perspectives with which we can analyze, revise and recalibrate the teaching of management to ensure that it remains relevant to modern business. Teaching propositions are advanced as to management's definition.