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The concept of unconscious bias is firmly entrenched in American society, yet evidence has accumulated in recent years questioning widely accepted claims about the phenomenon, including assertions that it can be measured reliably, influences behavior and is susceptible to intervention. We adopt a two-pronged approach to investigating the state of affairs: First, assessing claims made about unconscious bias in the public sphere; and second, conducting a national public opinion survey – the first of its kind, to the extent we can ascertain – designed to measure public understanding of unconscious bias. Results show that broad majorities of Americans think unconscious biases are prevalent, influence behavior and can be mitigated through training. Confidence in its accurate measurement is lower. The public sees unconscious biases as more prevalent than biases that are consciously held, and as worthy of mitigation efforts by businesses and government. Our chapter assesses these attitudes and understandings and compares them with the state of the science on unconscious bias.
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