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2 results

  • 7 - Repair and Consumer Protection

  • Aaron Perzanowski, Case Western Reserve University, Ohio
  • Book:
    The Right to Repair
    Published online:
    30 December 2021
    Print publication:
    08 February 2022, pp 199-222

  • Summary

    This chapter considers how the set of tools provided by consumer protection law can push back on repair restrictions. Consumer protection law is designed, in part, to ensure the accuracy of information in the marketplace. But even in absence of outright deception, it recognizes the need to prohibit unfair practices that take advantage of the natural information asymmetries that sellers enjoy. It also offers remedies when products fail to live up to minimal, baseline guarantees of quality. Although consumer protection cases rarely lead to dramatic, structural remedies,the law profoundly influences marketplace behavior and can improve the day-to-day experiences of consumers seeking repair.