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Conversation Analysis usually involves collecting, organizing, and analyzing audiovisual data clips and transcripts. In this chapter, we provide guidance based on common CA research practices for making, naming, and organizing clips. We provide examples of both digital and analog tools and methods for preparing, manipulating, and reviewing transcripts and data throughout the analytic research cycle. Finally, we discuss common data management techniques for protecting participant privacy by masking voices, faces, and other identifiable features before sharing clips and transcripts e.g., during CA data sessions. This chapter aims to support CA researchers who have already collected and organized their field recordings, and are ready to start making, sharing, and analyzing collections of clips.
Chapter 3 shows why the contracts model doesn’t work: consent is absent in the information economy. Privacy harm can’t be seen as a risk that people accept in exchange for a service. Inferences, relational data, and de-identified data aren’t captured by consent provisions. Consent is unattainable in the information economy more broadly because the dynamic between corporations and users is plagued with uneven knowledge, inequality, and a lack of choices. Data harms are collective and unknowable, making individual choices to reduce them impossible. Worse, privacy has a moral hazard problem: corporations have incentives to behave against our best interests, creating profitable harms after obtaining agreements. Privacy’s moral hazard leads to informational exploitation. One manifestation of valid consent in the information economy are consent refusals. We can consider them by thinking of people’s data as part of them, as their bodies are.
Privacy and information security are distinct but related fields.1 Security focuses on questions surrounding the extent to which related products, systems, and processes can effectively defend against “attacks on confidentiality, integrity and availability of code and information.”2 The field of information security often involves inquiries about the legal consequences of security failures.3 In 2018, The Economist reported that “more than ninety percent of the world’s data appeared in just the past two years.”4 In the last decade there have been multiple large-scale data breaches and inadvertent data exposures that have resulted in the disclosure of millions of our data.
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