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Burnout among physicians and other healthcare providers is a crisis of epic proportions, both in the United States and in other countries as well. Of the many negative outcomes of this stress-related syndrome – and there are many – medical error is especially troubling. Doctors and others who are experiencing the syndrome are more likely to make mistakes, which can be fatal. Potential solutions to reducing the risk of burnout include individual strategies for stress management, team-based strategies for mutual support, and profoundly impactful systems-based strategies at the level of the local organization and more broadly at the national/governmental levels. The adaptive improvement model (AIM) provides a simple, user-friendly structure for identifying burnout-reduction actions aimed at individual, team, or system levels. More broadly, capturing and learning from the lessons of the pandemic will help all of us be more resilient when that immediate crisis is finally past, and we are into the “next normal.”
Burnout is a major psychological and physical health-related problem for workers in all fields, but especially for those in the fast-paced and rapidly changing world of healthcare. Burnout has severe consequences for patients, including medical error, and is a leading contributing cause of depression and suicide among healthcare workers. Organizational science is just beginning to be applied in earnest to physician burnout and patient safety, and holds several potential keys to addressing these concerns. The Burned Out Physician is for two groups: healthcare workers (especially physicians) and patients. Physicians will use this book to get an accurate picture of what they are experiencing and how to change it, and patients will use this book to see what their healthcare providers are experiencing and learn how to help and/or protect themselves. The volume includes a checklist of burnout symptoms, and crucially a list of solutions as part of an active effort to solve the burnout crisis.
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