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Pittsburgh is arguably one of the great twentieth-century urban success stories, but in the twenty-first century, Pittsburgh is unexceptional. That makes Pittsburgh a good case for examining governance of smart city technology, because Pittsburgh is neither behind some imaginary urban technology curve nor ahead of it. Like many cities, it doesn’t aspire to be celebrated as a “smart city”; instead, it merely hopes to do well, even to thrive. Pittsburgh has steadily accumulated and deployed a broad range of technology systems as part of its public administration practice, celebrating its advances as often and as much as it might. The case study documents what might be referred to as “ordinary” or “normal” governance of smart city technology and governance via smart city technology. The chapter offers a broad historical take on ICTs and smart technologies in Pittsburgh. It also dives more deeply into some specific examples. Its research and presentation are pluralistic in tone, style, and method.
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