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  • 13 - Algorithmic Exploitation of Consumers

  • from Part IV - Harm
  • Edited by Larry A. DiMatteo, University of Florida, Cristina Poncibó, Université de Turin, Geraint Howells, National University of Ireland, Galway
  • Book:
    The Cambridge Handbook of AI and Consumer Law
    Published online:
    21 October 2024
    Print publication:
    31 October 2024, pp 175-192

  • Summary

    Regulators are increasingly aware of the practical implication of such phenomena as algorithmic bias, price discrimination, blackbox AI as well as the misuse of the personal information of consumers. The dangers of algorithmic exploitation in the context of mass market consumer transactions is underexplored. The chapter describes how technology-driven exploitative commercial practices have passed under the legal and regulatory radar. It examines the extent recent regulatory addresses the impact of such practices.