Hostname: page-component-78c5997874-g7gxr Total loading time: 0 Render date: 2024-11-02T18:56:36.122Z Has data issue: false hasContentIssue false

THE ROLE OF DESIGN IN INTERDISCIPLINARY PRODUCT DEVELOPMENT – CHALLENGES, RESEARCH APPROACHES AND FURTHER RESEARCH NEEDS

Published online by Cambridge University Press:  19 June 2023

Bernd Stöhr*
Affiliation:
University Paderborn, Heinz Nixdorf Institute
Christian Koldewey
Affiliation:
University Paderborn, Heinz Nixdorf Institute
Roman Dumitrescu
Affiliation:
University Paderborn, Heinz Nixdorf Institute
*
Stöhr, Bernd, University Paderborn, Heinz Nixdorf Institute, Germany, [email protected]

Abstract

Core share and HTML view are not available for this content. However, as you have access to this content, a full PDF is available via the ‘Save PDF’ action button.

In global competition, companies are continuously searching for a competitive advantage. A growing number of companies have identified the design of their products as a major success factor. The promises for companies associated with outstanding design are extremely attractive, ranging from better customer experience to higher sales growth. But even though the advantages of design seem to be compelling, companies are still having difficulties in leveraging the benefits of design.

In this paper, we want to identify the underlying challenges that explain this gap. We are especially interested in the role and challenges of design in interdisciplinary product development. Therefore, we perform a literature review that clarifies terminology, analyses research approaches and identifies challenges. We determine seven key challenges for design in interdisciplinary product development. Furthermore, we observe a limited scope of research approaches in the reviewed literature. Based on these findings, we propose three further research directions to strengthen the role of design in interdisciplinary product development in the future.

Type
Article
Creative Commons
Creative Common License - CCCreative Common License - BYCreative Common License - NCCreative Common License - ND
This is an Open Access article, distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives licence (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is unaltered and is properly cited. The written permission of Cambridge University Press must be obtained for commercial re-use or in order to create a derivative work.
Copyright
The Author(s), 2023. Published by Cambridge University Press

References

Ardito, C., Buono, P., Caivano, D., Costabile, M. F., Lanzilotti, R. (2014), “Investigating and promoting UX practice in industry: An experimental study”, International Journal of Human-Computer Studies, Vol. 72 No. 6, pp. 542551. https://doi.org/10.1016/j.ijhcs.2013.10.004CrossRefGoogle Scholar
Badke-Schaub, P., Frankenberger, E. (1999), “Analysis of design projects”, Design Studies, Vol. 20 No. 5, pp. 465480. https://doi.org/10.1016/s0142-694x(99)00017-4CrossRefGoogle Scholar
Boivie, I., Gulliksen, J., Goeransson, B. (2006), “The lonesome cowboy: A study of the usability designer role in systems development”, Interacting with Computers, Vol. 18 No. 4, pp. 601634. https://doi.org/10.1016/j.intcom.2005.10.003CrossRefGoogle Scholar
Braun, V., Clarke, V. (2006), “Using thematic analysis in psychology”, Qualitative Research in Psychology, Vol. 3 No. 2, pp. 77101. https://doi.org/10.1191/1478088706qp063oaCrossRefGoogle Scholar
Bratteteig, T., Rolstad, O. K., Wagner, I. (2016), “The Life and Death of Design Ideas”, In: Angeli, A., Bannon, L., Marti, P., Bordin, S. (Ed.), COOP 2016: Proceedings of the 12th International Conference on the Design of Cooperative Systems, Springer Nature, Switzerland, pp. 259275. https://dx.doi.org/10.1007/978-3-319-33464-6Google Scholar
Buerdek, B. E. (2015), Design: Geschichte, Theorie und Praxis der Produktgestaltung, Birkhaeuser Verlag GmbH, Basel.Google Scholar
Chilana, P. K., Wobbrock, J. O., Ko, A. J. (2010), “Understanding usability practices in complex domains”, Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, https://doi.org/10.1145/1753326.1753678CrossRefGoogle Scholar
DIN EN ISO 9241-11 (2018), Ergonomie der Mensch-Maschine-Interaktion, Teil 11: Gebrauchstauglichkeit: Begriffe und Konzepte, Beuth Verlag GmbH, Berlin.Google Scholar
Gemsera, G., Leenders, M. A. A. M. (2001), “How integrating industrial design in the product development process impacts on company performance”, Journal of Product Innovation Management, Vol. 18 No. 1, pp. 2838. https://doi.org/10.1111/1540-5885.1810028CrossRefGoogle Scholar
Goetz, M. (2019), “Ergonomie im Produktdesign”, In: Heufler, G., Lanz, M., Prettenthaler, M., Design Basics Von Der Idee Zum Produkt, Braun Publishing AG, Salenstein, pp. 8897Google Scholar
Goffin, K., Micheli, P. (2010), “Maximizing the Value of Industrial Design in New Product Development”, Research-Technology Management, Vol. 53 No. 5, pp. 2937. https://doi.org/10.1080/08956308.2010.11657648CrossRefGoogle Scholar
Hassenzahl, M., Tractinsky, N. (2006), “User experience - a research agenda”, Behaviour & Information Technology, Vol. 25 No. 2, pp. 9197. https://doi.org/10.1080/01449290500330331CrossRefGoogle Scholar
Herrmann, C., Moeller, G., Gleich, R., Russo, R. (2009), Strategisches Design von Industriegütern, Springer-Verlag, Berlin Heidelberg. https://dx.doi.org/10.1007/978-3-642-00116-1Google Scholar
Heufler, G., Lanz, M., Prettenthaler, M. (2019), Design Basics Von Der Idee Zum Produkt, Braun Publishing AG, Salenstein.Google Scholar
Inal, Y., Clemmensen, T., Rajanen, D., Iivari, N., Rizvanoglu, K., Sivaji, A. (2020), “Positive developments but challenges still ahead: a survey study on UX professionals' work practices”, Journal of Usability Studies, Vol. 15 No. 4, pp. 210246.Google Scholar
Kashfi, P., Nilsson, A., Feldt, R. (2017), “Integrating User eXperience practices into software development processes: implications of the UX characteristics”, PeerJ Computer Science, Vol. 3. https://doi.org/10.7717/peerj-cs.130CrossRefGoogle Scholar
Kotler, P., Rath, A. G. (2011), “Design: A Powerful but Neglected Strategic Tool”, The Handbook of Design Management, pp. 8795. https://doi.org/10.5040/9781474294126.ch-006CrossRefGoogle Scholar
Kuijk, J. van (2010), Managing Product Usability How companies deal with usability in the development of electronic consumer products, Ph.D. thesis, Delft University of TechnologyGoogle Scholar
Laursen, E. S. (2017), Exploring the Collaboration Between Industrial Designers and Engineering Designers in a Handover Situation: sharing the product concept's underpinning logic, Ph.D. thesis, Aalborg University. https://doi.org/10.5278/vbn.phd.tech.00011CrossRefGoogle Scholar
Lockwood, T. (2011), “A Study on the Value and Applications of Integrated Design Management”, The Handbook of Design Management, pp. 244259. https://doi.org/10.5040/9781474294126.ch-016CrossRefGoogle Scholar
Micheli, P., Jaina, J., Goffin, K., Lemke, F., Verganti, R. (2012), “Perceptions of Industrial Design: The “Means” and the “Ends””, Journal of Product Innovation Management, Vol. 29 No. 5, pp. 687704. https://doi.org/10.1111/j.1540-5885.2012.00937.xCrossRefGoogle Scholar
Micheli, P., Perks, H., Beverland, M. B. (2018), “Elevating Design in the Organization”, Journal of Product Innovation Management, Vol. 35 No. 4, pp. 629651. https://doi.org/10.1111/jpim.12434CrossRefGoogle Scholar
Pei, E. (2009), Building a Common Language of Design Representations for Industrial Designers and Engineering Designers, Ph.D. thesis, Loughborough UniversityGoogle Scholar
Ravasi, D., Lojacono, G. (2005), “Managing design and designers for strategic renewal”, Long Range Planning, Vol. 38 No. 1, pp. 5177. https://doi.org/10.1016/j.lrp.2004.11.010CrossRefGoogle Scholar
Reese, J. (2005), “Von der Anstrengung, der Technik ein Gesicht zu geben”, In: Reese, J. (Ed.), Der Ingenieur und seine Designer Entwurf technischer Produkte im Spannungsfeld zwischen Konstruktion und Design, Springer-Verlag, Berlin Heidelberg, pp. 593.Google Scholar
Silveira, S. A. M., Choma, J., Pereira, R., Guerra, E. M., Zaina, L. A. (2021), “UX Work in Software Start-Ups: Challenges from the Current State of Practice”, Lecture Notes in Business Information Processing, pp. 1935. https://doi.org/10.1007/978-3-030-78098-2_2CrossRefGoogle Scholar
Stamm, B. (2010), “Innovation-What's Design Got to Do with It?”, Design Management Review, Vol. 15 No. 1, pp. 1019. https://doi.org/10.1111/j.1948-7169.2004.tb00145.xCrossRefGoogle Scholar
Ulrich, K. T., Eppinger, Steven D. (2016), “Product Design and Development”, McGraw-Hill Education, New York.Google Scholar
Valencia, A., Person, O., Snelders, D. (2013), “An in-depth case study on the role of industrial design in a business-to-business company”, Journal of Engineering and Technology Management, Vol. 30 No.4, pp. 363383. https://doi.org/10.1016/j.jengtecman.2013.08.002CrossRefGoogle Scholar
Wale-Kolade, A., Nielsen, P. A. (2015), “Apathy Towards the Integration of Usability Work: A Case of System Justification”, Interacting with Computers, Vol. 28 No. 4, pp. 437450. https://doi.org/10.1093/iwc/iwv016CrossRefGoogle Scholar
Zhang, D., Hu, P., Kotabe, M. (2011), “Marketing-Industrial Design Integration in New Product Development: The Case of China”, Journal of Product Innovation Management, Vol. 28 No. 3, pp. 360373. https://doi.org/10.1111/j.1540-5885.2011.00803.xCrossRefGoogle Scholar