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Secondary–primary care communication: impressions of the quality of consultant communication with specific regard to cancer patients

Published online by Cambridge University Press:  31 October 2006

Gregory Tanner  and
Patrick Myers
Gregory Tanner
Affiliation:
Sedgemoor Primary Care Research Group, Taunton Road Medical Centre, Bridgewater, UK
Patrick Myers
Affiliation:
Research and Development Support Unit, Taunton and Somerset NHS Trust, Taunton and Somerset Hospital, Taunton, UK
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Abstract

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The objective of this study was to determine the views of Somerset GPs, on the quality of communication from hospitals, with particular reference to the cancer patient. A questionnaire was designed as a result of focus group discussions with 22 GPs. This questionnaire was then sent to all Somerset GPs, of whom 312 participated. The questionnaire was designed to ascertain the perceived quality of communication from hospitals. The results of the study concluded that most GPs believe good communication is more important with cancer patients than with other patients. Written communication was regarded as being very good with the exception of discharge information which should provide more detail on follow-up and treatment plans. However, more detail was desired on potential side effects of treatment and recommended action, as well as on prognosis. It was generally felt that greater use of fax and e-mail would be helpful.

Keywords

cancercommunicationprimary care
Type
Original Article
Information
Primary Health Care Research & Development , Volume 3 , Issue 1 , January 2002 , pp. 23 - 28
Copyright
2002 Arnold