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Finally for our quick tour of Chapter 1, a video game for you. I’ve put together this two-minute presentation on the essentials of good communication, but I’m not sure I’ve done very well.

How many errors can you spot? And just to cheer me up, please also keep an eye out for which parts work better!

When you’ve had a think, you can look below the video to reveal the answers.

The Foundations of Effective Communication

  

So, how many errors did you spot? And was there anything good about that mini lecture? Click here to see our thoughts.