Dedication

pp vii-viii

Contents

pp ix-x

Figures and Tables

pp xi-xii

Notes on Contributors

pp xiii-xviii

Acknowledgements

pp xix-xx

Foreword

pp xxi-xxii

Introduction

pp xxiii-xxx

Part 1 - Getting Started

pp 1-2

1 - Business Buy-in and Scoping

pp 3-18

2 - Choosing Taxonomy Software

pp 19-30

Part 2 - Building Taxonomies

pp 31-32

3 - Taxonomy Structuring and Scaling: A Standardised Approach

pp 33-48

4 - The Diversity of Terms: Respecting Culture and Avoiding Bias

pp 49-64

5 - Relationships, Hierarchies and Semantics

pp 65-84

6 - User Testing and Validation

pp 85-98

7 - Taxonomy and Vocabulary Interoperability

pp 99-114

8 - Everything that will go Wrong in your Taxonomy Project

pp 115-124

Part 3 - Applications

pp 125-126

9 - Enterprise Search

pp 127-140

10 - Taxonomy and Digital Asset Management

pp 141-152

11 - Powering Structured Content with Taxonomies

pp 153-162

12 - Information Architecture and E-commerce

pp 163-180

Part 4 - Business Adoption

pp 181-182

13 - Implementing Taxonomies and Metadata: Lessons from a BusyNewsroom

14 - Taxonomy Governance

pp 195-208

15 - Taxonomy Maintenance

pp 209-220

16 - The Taxonomist’s Role in a Development Team

pp 221-230

Appendix A - Metadata Template to Capture Taxonomy Term Diversity

pp 231-232

Appendix B - Semantics – Some Basic Ontological Principles

pp 233-236