Book contents
- Frontmatter
- Contents
- List of figures and tables
- Preface and acknowledgements
- 1 Redirecting incivility research
- 2 The fundamentals of the incivil encounter
- 3 Everyday incivility and the everyday round
- 4 Emotions and sequences
- 5 Gender, age and class: divergent experiences?
- 6 After the event: coping, avoiding and changing
- 7 General attitudes towards the stranger: exploring fear and trust
- 8 How to confront incivility
- 9 Twenty questions and answers
- References
- Index
Index
Published online by Cambridge University Press: 05 June 2012
- Frontmatter
- Contents
- List of figures and tables
- Preface and acknowledgements
- 1 Redirecting incivility research
- 2 The fundamentals of the incivil encounter
- 3 Everyday incivility and the everyday round
- 4 Emotions and sequences
- 5 Gender, age and class: divergent experiences?
- 6 After the event: coping, avoiding and changing
- 7 General attitudes towards the stranger: exploring fear and trust
- 8 How to confront incivility
- 9 Twenty questions and answers
- References
- Index
Summary
- Type
- Chapter
- Information
- IncivilityThe Rude Stranger in Everyday Life, pp. 214 - 218Publisher: Cambridge University PressPrint publication year: 2010