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from Part IV - Harm
Published online by Cambridge University Press: 21 October 2024
The chapter addresses the notion of psychological harm inflicted upon consumers by AI systems. It ponders what phenomena could be considered psychological harm, analyzes how AI systems could be causing them, and provides an overview of the legal strategies for combating them. It demonstrates that the risk posed to consumers’ mental health by AI systems is real and should be addressed, yet the approach taken by the EU in its AIA Proposal is suboptimal.
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