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In this chapter, we discuss how the design and evolution of the Massachusetts Commission on LGBTQ Youth elevated respect for the lived experience of queer youth in setting policies that impact their lives. Originally founded in 1992, the Commission on Gay and Lesbian Youth was formed to respond to high suicide risk among gay and lesbian youth in the Commonwealth. That original Commission transformed in 2006 into an independent state agency established by law. Today, the Commission on Lesbian, Gay, Bisexual, Transgender, Queer, and Questioning (LGBTQ) Youth advises others in state government on effective policies, programs, and resources for LGBTQ youth and produces the Safe Schools Program with the Department of Elementary and Secondary Education. This chapter details the experience of artist and legal designer Alexander (Alex) Nally, who led agency and government relations on the Commission for five years, and focuses on how human-centered design approaches can improve policy interventions.
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