Diplomacy is a highly complex, multifaceted and often unpredictable profession. By definition, it seeks to overcome differences between and among countries, and those distinctions run the risk of turning into discord, or even conflict, without a playing field that has mutually accepted rules and norms. This is the role of diplomatic protocol, a system of standards, rules and regulations governing the conduct of international relations. It brings order and predictability to the work of diplomats by providing a roadmap or framework, so they can focus on the substance of negotiations and high-stakes decisions. It has been called “the oil in the gears of diplomacy” and credited with creating a “safe space that allows diplomacy to succeed.” While tradition has always had a special place in diplomacy, protocol’s role is hardly limited to old-fashioned pomp and circumstance. It has practical aspects meant to make diplomatic work more effective.

This chapter guides therapists to examine their social and cultural identities and their power and privilege as an essential part of becoming culturally competent therapists. This chapter emphasizes the importance of therapist cultural self-awareness as the basis for creating meaningful relationships with clients of all social and cultural backgrounds. We suggest concrete strategies to respect and validate the social identities of the self and clients to demonstrate comfort and readiness to work.