Published online by Cambridge University Press: 08 March 2012
Knowledge management is still a difficult issue within law firms. One of the potential barriers to widespread adoption of knowledge management in law firms has been cited as cultural resistance. In order to better understand this obstacle, a Delphi survey was conducted with key knowledge management experts in US and UK law firms. There were six factors that focused on elements of cultural resistance. This article, written by Elana Zeide and Jay Liebowitz, highlights the findings.